Summary
Overview
Work History
Education
Skills
Languages
PROJECTS
FINAL YEAR PROJECT
INTERNSHIP
Timeline
Generic
RAMEEZ MUHAMMED

RAMEEZ MUHAMMED

Dubai,UAE

Summary

Dynamic and results-driven professional with a robust skill set in sales and negotiation, product knowledge, and business development. Proven expertise in sales forecasting, post-sales support provision, and after-sales service coordination. Adept at utilising CAD software and proficient in MS Office applications including Excel and Word. Exceptional communication, time management, and customer service skills. Committed to driving business growth through strategic planning and customer-centric approaches.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work History

Sales engineer

Panmek Sample Preparation and Testing Solution
Calicut, India
01.2023 - 08.2024

Enhanced customer experience by providing detailed product information and demonstrations.

  • Secured new business contracts for company growth with effective client presentations.
  • Boosted sales performance through strategic market analysis and forecasting.
  • Conducted thorough research on market trends to identify potential sales opportunities.
  • Monitored competitor activity to remain ahead of market trends and prices.
  • Increased sales by 10%

Sales and Customer Support Engineer

Science Tech
India
08.2021 - 10.2022
  • Resolved customer queries by providing prompt and accurate support.
  • Improved customer satisfaction with diligent troubleshooting of technical issues.
  • Applied comprehensive knowledge of company products for enhanced customer experience.
  • Enhanced system performance to improve client satisfaction.
  • Managed over 50 customer calls per day.

Education

Bachelor of Engineering - Mechanical Engineering

St Joseph Engineering College
Mangalore
07.2017 - 06.2021

Higher secondary school - Biology

GHSS Balamthode
Kerala
08.2015 - 06.2017

Skills

  • Sales and negotiation
  • Product knowledge
  • Sales forecasting
  • Post-Sales support provision
  • After-Sales service coordination
  • CAD software use
  • Business development
  • MS Excel
  • Communication
  • Time Management
  • Customer Service
  • MS Word
  • MS office proficiency

Languages

English
Proficient (C2)
Hindi
Upper intermediate (B2)
Arabic
Elementary
Malayalam
Proficient (C2)

PROJECTS

SOLAR CAR

We as a team made a solar car and participated in an event by ISIE India,and secured 2nd position in Karnataka.


DRILLING MACHINE

A mini project of a prototype of drilling machine.


FINAL YEAR PROJECT

Tiles using waste materials and conducted several tests.

INTERNSHIP

Heating Ventilation and Air Conditioning

Timeline

Sales engineer

Panmek Sample Preparation and Testing Solution
01.2023 - 08.2024

Sales and Customer Support Engineer

Science Tech
08.2021 - 10.2022

Bachelor of Engineering - Mechanical Engineering

St Joseph Engineering College
07.2017 - 06.2021

Higher secondary school - Biology

GHSS Balamthode
08.2015 - 06.2017
RAMEEZ MUHAMMED