Ramesh Chandanshive
Project Manager and HR Operations Manager
Dubai,UAE
Summary
Seasoned Project and Operations Manager with over 15 years of experience in leading cross-functional teams, managing complex projects, and optimizing operational workflows across HR, technology, and logistics sectors. Adept at applying project management methodologies to streamline processes, mitigate risks, and deliver high-quality results on time and within budget. Skilled in stakeholder management, data-driven decision-making, and continuous improvement initiatives. Proven ability to manage multi-million-dollar projects and collaborate effectively with global teams to drive business growth.
Overview
19
19
years of professional experience
17
17
years of post-secondary education
Skills
- Project & Program Management
- Cross-functional Team Leadership
- Process Optimization & SOP Implementation
- SQL Queries & Data Analysis
- Stakeholder Management & Communication
- Data Analytics & Reporting
- Lean Methodologies & Continuous Improvement Initiatives
- Operational Efficiency Improvements
- Risk Management & Problem Solving
- Resource & Budget Management
- Project Management Tools (JIRA, Confluence, MS Project)
- Documentation & Reporting
Work history
Project Manager
HERE Technologies Pvt Ltd
Navi Mumbai, India
2017.08 - 2024.04
- Managed end-to-end delivery of high-definition mapping projects worth $1.5 million for top automotive clients, improving project delivery timelines by 15%
- Spearheaded cross-functional teams to drive successful completion of multiple projects, ensuring adherence to deadlines, scope, and budget
- Implemented Lean methodologies, achieving 10% cost savings per quarter through continuous process improvements
- Utilized project management tools (JIRA, Confluence) for tracking progress, risk identification, and reporting, improving transparency and decision-making
- Prepared and analyzed weekly/monthly KPI metrics, identifying outliers and working with stakeholders to resolve performance gaps, leading to 20% improvement in performance
- Created detailed documentation for operational workflows and process improvements, ensuring smooth coordination across teams and enhancing process reliability by 15%.
HR Operations - Team Manager
Capita India Pvt Ltd
Vikhroli, Mumbai, India
2008.11 - 2017.08
- Spearheaded HR operations for UK and Ireland payroll systems, managing GBP 1 million in projects, resulting in 25% improvement in process efficiency
- Developed operational processes and standard operating procedures (SOPs), resulting in 25% increase in efficiency and significant reduction in payroll errors
- Led problem-solving initiatives, addressing operational roadblocks and improving process efficiency by 15%
- Enhanced stakeholder engagement by proactively addressing escalations and resolving issues, contributing to 30% improvement in client satisfaction
- Conducted SQL-based data analysis to monitor KPIs, create reports, and provide actionable insights, improving decision-making by 20%
- Directed transition to Oracle HR software, overseeing team training and system integration for seamless business operations
- Conducted regular audits and performance reviews, driving continuous improvement and exceeding key performance indicators (KPIs).
- Maintained smooth-running business operations by delegating priorities to staff abilities.
Team Leader & Process Leader
Capita India Pvt Ltd
MUMBAI, INDIA
2007.01 - 2008.11
- Managed team of 20 employees in processing UK CRB disclosure forms, improving turnaround times by 10% through optimized workflows and resource management
- Promoted cross-departmental collaboration to meet service-level agreements (SLAs) consistently.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Coached team members through new or difficult workflows.
- Supported team to overcome new challenges by forecasting knowledge and skills gaps.
Senior Executive
Capita India Pvt Ltd
MUMBAI, INDIA
2005.05 - 2007.01
- Delivered operational support in UK CRM disclosure forms, focusing on accuracy OF 98% and 100% efficiency to meet client standards.
- Identified and resolved operational issues impacting productivity, performance or profitability.
Education
Postgraduate Degree - BUSINESS ANAYLITICS AND BUSINESS INTELLIGENCE
Great Lakes Institute of Mgt
MUMBAI, INDIA 2019.05 - 2020.06
Bachelor of Commerce - ACCOUNTING AND FINANCE
University of Mumbai
MUMBAI, INDIA 2000.04 - 2004.03
Lean Six Sigma Black Belt - LEAN AND SIX SIGMA METHODOLOGIES
Benchmark Six Sigma
MUMBAI, INDIA 2023.11 - 2033.10
Certified Scrum Master - AGILE PRINCIPLES
Scrum Alliance
MUMBAI, INDIA 2020.10 - 2022.10
Languages
English
Fluent
Hindi
Fluent
Personal Information
Date of birth: 06/25/83 | Nationality: Indian | Visa - Visit Visa
Timeline
Lean Six Sigma Black Belt - LEAN AND SIX SIGMA METHODOLOGIES
Benchmark Six Sigma
2023.11 - 2033.10
Certified Scrum Master - AGILE PRINCIPLES
Scrum Alliance
2020.10 - 2022.10
Postgraduate Degree - BUSINESS ANAYLITICS AND BUSINESS INTELLIGENCE
Great Lakes Institute of Mgt
2019.05 - 2020.06
Project Manager
HERE Technologies Pvt Ltd
2017.08 - 2024.04
HR Operations - Team Manager
Capita India Pvt Ltd
2008.11 - 2017.08
Team Leader & Process Leader
Capita India Pvt Ltd
2007.01 - 2008.11
Senior Executive
Capita India Pvt Ltd
2005.05 - 2007.01
Bachelor of Commerce - ACCOUNTING AND FINANCE
University of Mumbai
2000.04 - 2004.03