Ramesh Jayam
Abu Dhabi
Summary
Dynamic and results-oriented storage and backup Team leader with 15 years of experience in leading teams to ensure optimal performance, reliability, and security of backup and storage infrastructure. Seeking to leverage in storage technologies and leadership abilities to drive efficiency and innovation in challenging environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Solution Lead
TechMahindra
03.2021 - Current
- Lead a team of storage and backup professionals, providing guidance, mentoring and performance management.
- Design and implement storage and backup strategies to meet business requirements, ensuring data integrity, availability and security.
- Oversee the installation, configuration, and maintenance of storage systems, including SAN, NAS, and tape libraries.
- Manage backup and recovery operations, including data replication, disaster recovery planning and testing.
- Managed resource provisioning and deprovisioning of Azure VMs, disks, and resource groups using the Azure Portal.
- Performed basic troubleshooting of Azure virtual machines, networking (NSGs, VNets, Public IP), and storage accounts.
- Implemented and managed Apex Backup for Azure, ensuring secure and automated backup of O365.
- Implemented and managed Backup for Azure, ensuring secure and automated backup of Azure workloads, including VMs, SQL databases, and blob storage (using native and Dell backup solution).
- Prepare operational documents for the team.
- Collaborate with cross-functional team to define storage and backup requirements for new projects and initiatives.
- Conduct regular audits and assessments to ensure compliance with regulatory requirements and security policies.
- Proactively identify and resolve storage and backup issues, minimizing downtime and mitigating risks.
- Performed storage migration from VNX and VMAX to Isilon and Powerstore.
- Performed NAS migration from Netapp to Isilon.
- Implemented and managing DELL CRS solution
- Migration from Commvault to Networker backup solution.
Senior System Admin
Alpha Data Recruitment
12.2018 - 02.2021
- Managing and monitoring AD, DNS, DHCP and Windows servers
- Managing and Monitoring VMware infrastructure which include 15+ ESXi Hosts, 250 VM’s
- Administration of backup and storage (DMX, Vmax, Avamar, Networker, Commvault, Isilon, VNX, Vplex, XtremIO) Netapp storage arrays and Cisco switches for several Data center
- Supported day-to-day storage and backup administration with all storage & Backup related duty such as break-fix, allocations, decomms, backup schedules, capacity forecasting, performance monitoring and reporting
- Preparing performance, Capacity and RU report using SRM
- Monitoring and maintaining EMC Avamar backup Technology
- Managing Cisco SAN switches, performed various tasks like creating VASN, Zones, Zoneset using GUI and CLI
- Capacity planning to ensure high uptime and infrastructure growth
- Configuring new servers for backup and SAN allocation
- Periodic backup and restore test to ensure backup validation
- Creating schedules and backup policy as per the company standard retention
- Installation of New Data Domain and integrating with Networker
- Installing, Configuring and maintaining NetApp filers to include: creating vFilers, Flex Volumes, and Qtrees configuring SNAP shots at the volume level and creating and managing NFS Mounts and CIFS shares
- Monitor health connect backup during on-call schedule and troubleshoot and resolved issues during the swat calls and collaborate with respective teams
- On-call Storage resource responsible for troubleshooting storage related issues and performing corrective actions
- Provided break fix technical support on EMC and Netapp products.
Senior Specialist
HCL Technologies Ltd.
09.2016 - 12.2018
- Administration of EMC (this includes DMX, Vmax, Avamar, Isilon, VNX, Vplex, XtremIO) Netapp storage arrays and Cisco switches for several data centers for Walt Disney
- Supported day-to-day storage and backup administration with all storage & Backup related duty such as break-fix, allocations, decomms, backup schedules, capacity forecasting, performance monitoring and reporting
- Preparing performance, Capacity and RU report using SRM
- Monitoring and maintaining EMC Avamar backup Technology
- Managed Cisco SAN switches, performed various tasks like creating VASN, Zones, Zoneset using GUI and CLI
- Capacity planning to ensure high uptime and infrastructure growth
- Leading EMC SAN Migration team on successfully migrating 350 servers from VMAX to VNX/XIO through Vplex
- Configuring new servers for backup and SAN allocation
- Periodic backup and restore test to ensure backup validation
- Creating schedules and backup policy as per the company standard retention
- Provided monthly storage usage and billing reports
- (Capacity and RU report) Participated in the development, implementation and testing of a SAN based multi-site Disaster Recovery and Business Continuity with EMC storage arrays using SRDF solution
- Installing, Configuring and maintaining NetApp filers to include: creating vFilers, Flex Volumes, and Qtrees configuring SNAP shots at the volume level and creating and managing NFS Mounts and CIFS shares
- Monitor health connect backup during on-call schedule and troubleshoot and resolved issues during the swat calls and collaborate with respective teams
- Implemented disk-to-disk backup and recovery process using EMC Timefinder and SRDF technologies
- Conducted Performance Analysis in troubleshooting hot spindle, FA’s and utilization on EMC arrays
- Deallocated and reclaimed storage from decommissioned servers and reclaimed SAN switched ports
- On-call Storage resource responsible for troubleshooting storage related issues and performing corrective actions
- Provided break fix technical support on EMC and Netapp products
- Trained and mentored new employees
- Created documentation for junior’s personnel to assume role of disk allocation and reports on storage usage metrics utilizing storage scope and ECC.
Technical Service specialist
IBM India Pvt Ltd
10.2014 - 09.2016
- Day to day support of EMC and Netapp storage arrays and EMC Networker backup
- Installation and configuring VMware Hypervisor, vCenter
- Providing the guidance to Team members on all critical changes and incidents
- Planning and implementing the changes related to SAN, NAS & Backup
- Working with platform and application team for any DR activities like failover and failback
- Installing, configuring and managing the EMC and Netapp storage arrays
- Firmware up gradation on Cisco switches
- Cisco Switch refresh activity
- Firmware up-gradation on Symmetrix and VNX
- Volume, Qtree and share creation using Netapp cli and management
- Monitoring Snap mirror replication
- Worked on SRDF, Timefinder and VP on symmetrix arrays
- Preparing Capacity and RU count report for all the EMC devices
- Coordinating with EMC and Netapp Engineers for hardware replacements
- Extensively worked on Soft Zoning and Hard zoning on Brocade & Cisco switches using CLI or through Fabric Administrator
- Allocating/ de-allocating space to Unix/Windows servers/ESX servers
- Monitoring and analyzing I/O performance of the Servers from the Storage end and Switches using the web interface
- Installing compatible multipath software, HBA drivers on the server
- Interfacing with vendors to resolve issues in a timely fashion
- Worked on change management for communicating with other groups while performing any changes/upgrades to the environment
- Supporting 24x7 for production environment.
Storage Specialist
IBM India on Behalf of CBSI India Ltd
01.2013 - 09.2014
- Health Checks on Storage/switches
- Installing, configuring and managing the clarion, DMX, NetApp, Cisco, Brocade & Mcdata switches
- Having knowledge on LUN provisioning and deprovisioning
- Configuring the meta LUN
- Configuring Thin pools and Thin LUN
- Creating shares and providing permissions on NAS
- Knowledge on TimeFinder and SRDF
- Knowledge on replication like snapshot, clone
- Knowledge on mirroring and SAN copy
- Extensively worked on Soft Zoning, Hard zoning and mixed zoning on Brocade & Cisco switches using CLI or through Fabric Administrator
- Allocating/ de-allocating space to Unix/Windows servers/ESX servers
- Monitoring and analyzing I/O performance of the Servers from the Storage end and Switches using the web interface
- Installing compatible multipath software, HBA drivers on the server
- Firmware up gradation on brocade & Cisco switches
- Interfacing with vendors to resolve issues in a timely fashion
- Worked on change management for communicating with other groups while performing any changes/upgrades to the environment
- Supporting 24x7 for production environment.
L2 Customer Service Engineer Storage
Wipro Infotech on Behalf of RPS
08.2009 - 01.2013
- Attending all Dell routed L2 machine critical calls on field & providing 24X7 support as per the SLA
- Attending Installation and Breakfix calls of Dell, EMC (Clarrion, AX), Equallogic storages
- Managing and installing HP Blade server infrastructure
- Installation and configuration of VMware Esxi
- Managing storage through Navisphere manager/Navisphere express & navicli
- Installation of host softwares like naviagent, Powerpath & HIT Kit
- Involving in projects like implementation of new Data center with SAN environment
- Implementing and maintaining new & existing Storage environment
- Setting up the Network and the connectivity with the Servers and storages
- Understanding the impact of network breakages in the production environment
- Ensuring the adherence of various company policies
- Planning to improve and ensure that all the customers are satisfied with the service provided by the company
- Installation and configuration of Storages & Servers (Windows 2000 and 2003 server) with required RAID Configuration
- Conducting Trainings on DELL products (Laptops, Desktops and Servers)
- Managing Onsite Engineer’s escalations
- Handling the escalated calls routed through the management.
Education
Bachelor of science - Computer science
Periyar University
Skills
- Leadership and Team Management
- Storage Technologies (SAN and NAS)
- Backup and recovery solution
- Disaster Recovery Planning
- Azure Cloud administrator
- Project Management
- Troubleshooting and Problem Resolution
- Communication and Collaboration
- Storage Virtualization
- Networking - Switches(Brocade, Cisco)
- VMware ESXi
- VMware vCenter,VSAN
- Microsoft windows Servers
Certification
- Microsoft Azure Administrator Associate.
- VMWARE Professional Datacenter Virtualization 2020
- NetApp Ontap Administrator Certified.
- Hardware & Networking in IIHT.
- MCSE in IIHT.
- EMC L2 SAN Training From DELL INDIA PVT LTD
- Attended L2 training conducted by DELL servers & storage Solutions (DAS & NAS)
- Completed 100% online Certification on DELL laptops, desktops, workstations, servers and storage.
- Attended VMAX,VNX and Cisco training from EMC.
Technology
- Azure Cloud.
- EMC:- Clariion, Celerra, VNX , Symmetrix (DMX and VMAX), XtremeIO, Isilon, Vplex, powerstore and powermax.
- NETAPP:- 7-Mode, Cluster Mode
- Huawei Storage and Purestore.
- Backup: EMC Avamar, Networker, CRS and Commvault
- Tape Library :- Dell and Quantum.
- SAN Switches: Cisco and Brocade.
Personal Detail
- Age / Date of birth: 05/27/85
- Nationality: Indian
- Marital status: Married
Languages
English
Proficient
C2
Kannada
Proficient
C2
Telugu
Upper Intermediate
B2
Hindi
Intermediate
B1
Tamil
Bilingual or Proficient (C2)
Timeline
Solution Lead
TechMahindra
03.2021 - Current
Senior System Admin
Alpha Data Recruitment
12.2018 - 02.2021
Senior Specialist
HCL Technologies Ltd.
09.2016 - 12.2018
Technical Service specialist
IBM India Pvt Ltd
10.2014 - 09.2016
Storage Specialist
IBM India on Behalf of CBSI India Ltd
01.2013 - 09.2014
L2 Customer Service Engineer Storage
Wipro Infotech on Behalf of RPS
08.2009 - 01.2013
Bachelor of science - Computer science
Periyar University
Similar Profiles
Anil Kumar RajaAnil Kumar Raja
Associate Custromer Support at TechmahindraAssociate Custromer Support at Techmahindra
Achyuthaditya PalleAchyuthaditya Palle
Data Labeller at TechMahindraData Labeller at TechMahindra
Sangeetha NathSangeetha Nath
SIAM Consultant at TechMahindraSIAM Consultant at TechMahindra
Mohamed Ismail MamdiMohamed Ismail Mamdi
Fraud Analyst at Al Maryah Community BankFraud Analyst at Al Maryah Community Bank
Khulood AlMARRIKhulood AlMARRI
Accountant at TAQAAccountant at TAQA