Rameshbhai Parikh
Engineering And Technical Support
Dubai
Summary
Proficient in electrical installation and system troubleshooting, with a strong focus on enhancing building functionality and service quality.
Dynamic professional with extensive experience in customer support and installation training. Skilled in electrical diagnostics and system optimization, dedicated to delivering exceptional service and ensuring client satisfaction.
Overview
3
3
Languages
Work History
Plumbing and Electrical
AGRO CONSTITUTION AHMEDABAD
04.2008 - 2011
- Analyzed and registered mechanical plumbing and electrical equipment to elevate service quality and conform to preventive maintenance guidelines.
- Elevated building efficiency by implementing consistent preventive maintenance protocols on plumbing and electrical systems.
ATM Filed and Customer Support Engineer Engineer
Ags Transact Tecnology
2014 - 2024
- Facilitated technical assistance for customer inquiries and challenges involving transaction technology, achieving elevated customer satisfaction via timely solutions.
- Conducted training sessions for clients on product features and updates, increasing user understanding and product utilization.
- Developed documentation for troubleshooting procedures and best practices, streamlining support processes and ensuring service consistency.
ATM Filed and Customer Support Engineer Engineer
Wincor Nixdorf ATM Electric Department Helper
2005 - 2008
- Provided troubleshooting support for hardware and software issues, enhancing customer satisfaction.
- Resolved technical inquiries via phone and email, ensuring timely responses to client needs.
- Documented support processes in knowledge base, improving access to solutions for future reference.
Education
Electrical, Electronics And Communications
ITI
Modasa 04.2001 -
12th Pass
Lusadiya High School
Modasa, India 04.2001 -
10th Pass
PCN High School
Modasa, India 04.2001 -
Skills
Integrated plumbing and electrical coordination
Telephone and email etiquette
Repair work
Support resolution skills
Network configuration
Plumbing and electrical
Plumbing and electrical work
Blueprint reading and comprehension
Timeline
Plumbing and Electrical
AGRO CONSTITUTION AHMEDABAD
04.2008 - 2011
Electrical, Electronics And Communications
ITI
04.2001 -
12th Pass
Lusadiya High School
04.2001 -
10th Pass
PCN High School
04.2001 -
ATM Filed and Customer Support Engineer Engineer
Ags Transact Tecnology
2014 - 2024
ATM Filed and Customer Support Engineer Engineer
Wincor Nixdorf ATM Electric Department Helper
2005 - 2008