RAMI ISSA
CHIEF EXECUTIVE OFIICER
DUBAI
Summary
Strategic Manager with experience leading and overseeing business activities. Strong history of devising precise and targeted business operations plans, managing costs, reviewing performance, and driving change. A forward-thinking leader with expertise in setting goals, quality standards, and growth initiatives while leading quick and efficient attainment of objectives.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Chief Executive Officer
QUICK DEAL GENERAL TRADING
DUBAI
01.2021 - Current
- Established foundational processes for business operations.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
GENERAL MANAGER
HEINEKEN
DUBAI
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
- Prepared annual budgets with controls to prevent overages.
- Developed and maintained relationships with customers and suppliers through account development.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Implemented operational strategies and effectively built customer and employee loyalty.
Duty Manager
MONOPRIX SYRIA
DAMASCUS
06.2010 - 12.2012
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Initiated plans to improve customer relations, quality standards and service efficiency.
- Handled employee-related issues to improve performance, professional conduct and attendance reliability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
Education
Bachelor of Business Administration - Business Administration And Management
DAMASCUS UNIVERSITY
DAMASCUS, SYRIA 06.2008 - 06.2012
Skills
Performance improvement
Timeline
Chief Executive Officer
QUICK DEAL GENERAL TRADING
01.2021 - Current
Duty Manager
MONOPRIX SYRIA
06.2010 - 12.2012
Bachelor of Business Administration - Business Administration And Management
DAMASCUS UNIVERSITY
06.2008 - 06.2012
GENERAL MANAGER
HEINEKEN
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