Ramin Moeen Zadeh
Dubai
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
5
5
years of professional experience
Work History
Attractions Supervisor
Tr88house Restaurant And Entertainment
10.2022 - Current
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Partnered across departments to run smooth, professional events and activities.
- Organized and oversaw more than 200 special events such as birthday parties, tournaments and team-building activities.
- Developed and implemented marketing strategies to increase customer engagement and drive revenue.
- Conducted research and analysis of market trends to determine potential opportunities for growth.
- Skilled at working independently and collaboratively in a team environment.
Sales Executive
Back To Games
10.2020 - 10.2022
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Created and implemented successful sales campaigns to drive leads and increase sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
Board Games Master
Unwind Board Game Cafe
02.2019 - 10.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Hired, trained and supervised volunteers and support staff required for events.
- Watched guests closely to maintain current understanding of gameplay.
- Communicated clearly and on-time to share clues and direct game actions.
- Planned and set up games with specific subject matter and stories.
Education
GED -
GED Dubai
Dubai07.2018
A Levels - English Literature
The Winchester School
Dubai06.2014
Skills
- Performance Monitoring
- Complex Problem-Solving
- Workflow Schedules
- Inventory Control
- Customer Satisfaction
- Operational Standards
- Team Leadership
- Performance Metric
- Events Requirements Gathering
- Records Management
Accomplishments
- Supervised team of 34 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved +200 birthdays and corporate events through effectively helping with organization and operations of said events.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Hobbies
From an early age boardgames and the geek culture had a huge impact on how my life was shaped. The study of games, introduction of what I love and enjoy to others has been a blessing. Magic the Gathering is one of those beloved hobbies that has given me the opportunity to engage myself with a great community.
I've always considered myself an enthusiastic, hardworking, and passionate individual when it comes to my professional and personal life. I do take pride in what I do and the level of standards I have set for myself and my team. My past experiences have molded me to deliver and accomplish many goals I'm proud of and has challenged and pushed me to achieve many new ones.
Languages
English
Bilingual or Proficient (C2)
Farsi
Bilingual or Proficient (C2)
Timeline
Attractions Supervisor
Tr88house Restaurant And Entertainment
10.2022 - Current
Sales Executive
Back To Games
10.2020 - 10.2022
Board Games Master
Unwind Board Game Cafe
02.2019 - 10.2020
GED -
GED Dubai
A Levels - English Literature
The Winchester School
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