Ramsey Enow Enow Waiter
Dubai ,UAE
Summary
Dynamic and results-driven General Manager with extensive experience in overseeing operations within diverse business sectors, including hospitality and entertainment. Proven track record of enhancing operational efficiency and driving profitability. Eager to leverage skills in business management and leadership to contribute to organizational goals.
Travel professional with extensive experience planning first-class personal and commercial experiences and understanding of evolving travel trends. Focused on meeting client requirements with well-prepared arrangements and itineraries meticulously matching varying budgets.
Overview
7
7
years of professional experience
Work history
Bread Bakery Worker
Al Reem Bakery
Dubai, United Arab Emirates
08.2023 - 11.2025
- Managed client communications for successful case resolution.
- Delivered exceptional customer service, resulted in high client satisfaction rates.
- Prepared high-quality baked goods for customer delight.
- Maintained up-to-date knowledge about latest baking trends through constant learning.
- Strictly adhered to food safety regulations for health assurance.
- Mastered bread-making techniques, delivering superior product consistency.
- Handled customer complaints professionally, resolving issues promptly.
- Adhered to portion control guidelines minimising wastage.
- Maintained cleanliness in the bakery resulting in a hygienic work environment.
- Performed regular inventory checks maintaining adequate supplies at all times.
General Manager
Prospect Park
Buea, Cameroon
03.2019 - 06.2022
- Manage full operational components of Prospect Park, integrating sports bar, restaurant, carwash, playground, and game house.
- Executed strategic plans that led to 30% enhancement in customer satisfaction ratings.
- Guided varied team of employees, cultivating environment of teamwork and exceptional performance.
- Develop and implement marketing campaigns yielding 25% rise in foot traffic
- Boosted customer satisfaction by initiating consistent feedback and improvement sessions.
- Nurtured encouraging workplace atmosphere boosting staff morale and productivity.
- Achieved outcomes despite challenging environments to satisfy tight deadlines.
Education
Bachelor of Business Administration - Business Administration and Management
University of Buea
Buea, Cameroon 02.2019
A-Levels - Science
College du Centre
Douala Cameroon 01.2016
Skills
- Business Operations Management
- Strategic Planning
- Team Leadership
- Customer Relationship Management
- Marketing & Promotions
- Problem-Solving & Adaptability
- Confidentiality assurance
- Effective networking
- Accuracy in documentation
- Immigration laws knowledge
- Patience and tolerance
- Time management efficiency
- Personal integrity
LANGUAGE
English
Native
French
Elementary
A2
Timeline
Bread Bakery Worker
Al Reem Bakery
08.2023 - 11.2025
General Manager
Prospect Park
03.2019 - 06.2022
Bachelor of Business Administration - Business Administration and Management
University of Buea
A-Levels - Science
College du Centre