Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic
Ramy El Maasarawy

Ramy El Maasarawy

Dubai,Dubai

Summary

Successful manager equipped to plan, lead and optimise operations for changing landscape. Accomplished in delivering above-expected results while streamlining operations. Ambitious to affect change and bring results in new environment. Adaptable and resourceful leader, dedicated to improving productivity objectives and increasing revenue. Trains and mentors managers to nurture cohesive leadership team that cultivates strong work culture, top quality standards and high employee performance. Knowledgeable management professional with proven success in achieving and exceeding regional revenue goals within company growth strategies. Skilled at developing local business strategy and overseeing change management to implement successful improvements. Committed and experienced [Job Title] with background in business leadership, change management and business risk analysis. Interprets business needs, risks, client requirements and cost structures to increase forecasting accuracy and exceed revenue targets. Maintains smooth operations through careful oversight, priority management and workflow coordination. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Managing director

iku mobile
Dubai, UAE
10.2016 - 12.2023
  • Led a company turnaround from losses to profitability, leveraging strategic leadership and expertise in product development. Successfully developed and launched innovative products and services that aligned with market trends and met evolving customer needs."**
  • Developed recreational programmes and events, managing logistics and allocating facility resources.
  • Resolved accounts payable disputes by keeping thorough documentation and managing expectations of key stakeholders.
  • Integrated new systems for scheduling appointments, managing customer contacts and coordinating retention strategies.
  • Promoted welcoming environment while managing receptionist area and fielding requests for information.
  • Oversaw content calendar, managing updates for social media, website and newsletter content.
  • Supervised combat operations, managing risk for successful outcome.
  • Fetched water and gathered firewood, managing essential resources to support daily household activities.
  • Improved study outcomes, developing and managing maximally effective relationships with research organisations.

B2B sales account for Apple products

MobilePlus Egypt
Cairo , Egypt
08.2014 - 01.2016
  • Managed over 100 people ,localliy and overdeas
  • Conducted insightful competitor research to stay ahead of industry trends.
  • Enhanced customer satisfaction with effective problem-solving techniques.
  • Delivered convincing sales presentations, driving up lead conversion rates.
  • Streamlined sales process to improve efficiency and customer experience.
  • Fostered long-term relationships with clients through regular follow-ups and check-ins.
  • Managed large portfolio of key accounts whilst maintaining high levels of service.
  • Developed new client relationships by establishing rapport and trust.
  • Negotiated contracts successfully, securing advantageous terms for company.
  • Demonstrated product knowledge to potential customers, leading to increased interest in services offered.
  • Negotiated and closed sales to secure profitable deals and contracts.
  • Listened to customer problems, objections and concerns, offering tailored solutions.
  • Maintained store standards to uphold clean, professional appearances.
  • Yielded higher sales revenue through upselling techniques.

Sales executive

electronic house
Cairo, Egypt
07.2009 - 07.2010
  • Managed client relationships from early stages of sales process through to post-sales
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
  • Built focused new client networks, growing business opportunities and increasing revenue possibilities.

Education

Bachelor of Business Administration - management

FUE university in cairo
Egypt
01/2006 - 01/2010

Skills

  • Business administration
  • Business development
  • Strategic Planning
  • Employee management
  • High-value project management
  • Project budgeting
  • Performance Management
  • Financial management
  • P&L management
  • Business analysis
  • Strategy development
  • Revenue growth
  • Brand management
  • Operations oversight
  • Business planning

Languages

English
Advanced
Arabic
Proficient (C2)

Affiliations

  • swimming
  • football

Certification

Apple product professional in sales.


Timeline

Managing director

iku mobile
10.2016 - 12.2023

B2B sales account for Apple products

MobilePlus Egypt
08.2014 - 01.2016

Sales executive

electronic house
07.2009 - 07.2010

Bachelor of Business Administration - management

FUE university in cairo
01/2006 - 01/2010

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Ramy El Maasarawy