RAMYA G
Bangalore,India
Summary
Organised Subject Matter Expert equipped to monitor and evaluate ongoing business needs. Assesses KPIs to uncover areas of improvement. Superior communication and collaboration skills.
Overview
2
2
years of professional experience
Work History
Subject matter expert
Concentrix Daksh Services India Private Limited
Bangalore, India
09.2023 - Current
- Streamlined processes to improve and optimise office operations.
- Collaborated with diverse teams to offer guidance and knowledge to drive progress.
- Documented processes and best practices to form consistent framework for ongoing operations.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
Sr. Representative
Concentrix Daksh Services India Private Limited
Bangalore, India
09.2022 - 09.2023
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Oversaw daily operations to achieve high productivity levels.
Education
Bachelor of Science - B.Z.C
Sri Venkateshwara University
India 06.2019 - 06.2022
Master of Science - Psychology
Dr. BR. Ambedkar Open University
India 09.2023 -
Skills
- Leadership skills
- Communication Skills
- Project management
- Problem Solving
- Team Work
- Knowledge on Sheets/Slides
- Training/Motovating Team and Team Building Activities
Languages
English
Fluent
Telugu
Native
Kannada
Upper intermediate
Affiliations
- Reading Books
- Journaling
- Listening to Podcats
Accomplishments
- Appriciation for Consistancr at work
- No Leaves for continuous 7 Months
- Maintaining Hygiene at work
- Received RNR for every quarterly from the date joined to till now (Quarterlt top performer)
- Appriciation for Team Management
Timeline
Subject matter expert
Concentrix Daksh Services India Private Limited
09.2023 - Current
Master of Science - Psychology
Dr. BR. Ambedkar Open University
09.2023 -
Sr. Representative
Concentrix Daksh Services India Private Limited
09.2022 - 09.2023
Bachelor of Science - B.Z.C
Sri Venkateshwara University
06.2019 - 06.2022
Similar Profiles
John VargheseJohn Varghese
Assistant Manager - Trust & Safety at Concentrix Daksh Services India Private LimitedAssistant Manager - Trust & Safety at Concentrix Daksh Services India Private Limited
ABDULLAH ABDULLAH null
Sales Executive at Concentrix Daksh Services India Private LimitedSales Executive at Concentrix Daksh Services India Private Limited
QUANIN FIRDOUSEQUANIN FIRDOUSE
Financial Advisor at Concentrix Daksh Services India Private LimitedFinancial Advisor at Concentrix Daksh Services India Private Limited
Ankit JhaAnkit Jha
Team Leader, Operations at Concentrix Daksh Services India Private LimitedTeam Leader, Operations at Concentrix Daksh Services India Private Limited
Anurag TiwariAnurag Tiwari
Quality Manager, Global Pay Services at AmazonQuality Manager, Global Pay Services at Amazon