RAMZI KTAYSHAT
DUBAI,UAE
Summary
Highly skilled professional with expertise in Microsoft Office, exceptional verbal and written communication abilities, and a strong capacity to work under pressure. Demonstrates a proven track record as a team player, consistently contributing to collaborative success. Seeking opportunities to leverage these skills in a dynamic and challenging environment.
Overview
15
15
years of professional experience
Work History
INSURANCE BROKER
HOSN AL SHARJAH
SHARJAH & DUBAI
05.2022 - 03.2025
- Research and compare various insurance policies to find the best options
- Negotiate policy terms and premiums with insurance providers
- Explain policy details, exclusions, and benefits to clients in simple terms
- Assist clients with policy renewals, amendments, and claims processing
- Maintain strong relationships with clients and insurance providers
- Stay up to date with market trends, regulations, and new insurance products
- Ensure compliance with all legal and regulatory requirements
- Generate leads and develop new business opportunities
REAL ESTATE AGENT
HAUS 51 REAL ESTATE
DUBAI
02.2019 - 08.2020
- Generate client leads to buy, sell, and rent a property
- Counsel clients on market conditions, prices, and mortgages
- Develop a competitive market price by comparing properties
- Create lists for real estate sale properties, with information location, features, square footage, etc
- Show properties to potential buyers and renters
- Present purchase offers to sellers
- Facilitate negotiations between buyers and sellers
- Review purchase contracts to ensure terms are met
- Promote properties with ads, listings, and open houses
ASSISTANT MANAGER/ADMINISTRATION
AAFAQ ISLAMIC FINANCE
DUBAI
07.2018 - 02.2019
- In-charge of mail room 'Sending daily Reports'
- In-charge of purchasing requirement and get in contact with supplier up to delivery phase
- In-charge of the inventory 'Head office & Business Outlets'
- In-charge of scheduling Company drivers; 'Weekly plans, Urgent Requests and follow up on deliveries'
ASSISTANT MANAGER/SALES DEPARTMENT
AAFAQ ISLAMIC FINANCE
DUBAI
05.2014 - 06.2018
- Achieve Wakala targets against Funded and non-funded facilities for corporate
- Customer Satisfaction - Following AIF policy and procedures while maintaining work accuracy
- Sales Approach customers to deposit to enclose target given
- Maintain the relationship with the client and enhance his account
- Approach clients that needs loans referring to their statements
- Achieve monthly target from loan approaches
- Visiting customers and prepare the visit report
- Preparing full set of documents to be submitted to the Credit Department
AREA SUPERVISOR
AAFAQ ISLAMIC FINANCE
DUBAI
06.2012 - 04.2014
- Report to the manager about employeesʼ timings, daily cash, targets and shift replacements
- Report to the manager about the outletʼs updates 'Employees behavior and achievements' from the outlet managers
- Report about all changes and improvements of the business outlets
ASSISTANT MANAGER/BUSINESS OUTLET
AAFAQ ISLAMIC FINANCE
DUBAI
01.2012 - 04.2014
- Entitled to get daily reports from all supervisors and report back to head office
- Schedule employeesʼ timings, cash, targets, meetings, shift replacements
- In contact with all business outlet managers and prepare monthly meetings to discuss employeesʼ behaviors and achievements
TELLER
AAFAQ ISLAMIC FINANCE
DUBAI
05.2010 - 12.2011
- Dealing directly with walk-in customers to the outlet in 'E-dirham, Labor bank guarantee and WPS
- Welcome the customers and explain about our services before any transactions
- Follow the rules and instruction for Dubai Excellence Prize
Education
High school certificate -
AL AHLEYA
DubaiSkills
- Microsoft Office
- Team Player
- Verbal and Written Communication
- Strong Ability to Work Under Pressure
Languages
arabic
english
Personal Information
- Place of birth: UAE
- Date of birth: 12/11/87
- Gender: Male
- Nationality: JORDAN
- Marital status: MARRIED
Custom
- HIKING
- SWIMMING
Timeline
INSURANCE BROKER
HOSN AL SHARJAH
05.2022 - 03.2025
REAL ESTATE AGENT
HAUS 51 REAL ESTATE
02.2019 - 08.2020
ASSISTANT MANAGER/ADMINISTRATION
AAFAQ ISLAMIC FINANCE
07.2018 - 02.2019
ASSISTANT MANAGER/SALES DEPARTMENT
AAFAQ ISLAMIC FINANCE
05.2014 - 06.2018
AREA SUPERVISOR
AAFAQ ISLAMIC FINANCE
06.2012 - 04.2014
ASSISTANT MANAGER/BUSINESS OUTLET
AAFAQ ISLAMIC FINANCE
01.2012 - 04.2014
TELLER
AAFAQ ISLAMIC FINANCE
05.2010 - 12.2011
High school certificate -
AL AHLEYA
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