Rana Magdy Moharram
Abu Dhabi
Summary
Energetic and multilingual cabin crew member with dynamic interpersonal skills. Poised and efficient, and dedicated to a team-driven environment, strong presenter, communicator and problem solver, working effectively and productively with diverse customers and individual needs.
Overview
9
9
years of professional experience
Work History
Cabin Crew
Wizzair Abu Dhabi
Abu Dhabi, United Arab Emirates
04.2023 - Current
- Managed challenging situations calmly and professionally, such as handling passengers.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Followed company regulations and rules to promote safe environment for passengers and employees.
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
Administrative Assistant
Proporty Shop Investment (PSI)
Abu Dhabi
02.2023 - Current
- Performed research to collect and record industry data.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Developed strategies to streamline and improve office procedures.
- Assisted development and implementation of new administrative procedures.
Receptionist
Safa British School
08.2019 - 06.2021
- Greeted incoming parents in a professional manner and provided friendly, knowledgeable assistance.
- Wrote professional letters, memos and emails for internal and external business communication.
- Perform clerical duties, update records such as class schedules and academic transcripts.
- Coordinate meetings, including parent-teacher conferences.
- Answer phone calls and emails, welcome visitors, and support teaching and administrative staff by providing information to students and parents.
Site Administrator
Siemens Tecnology S.A.E- Al-Burullus Power Plant
01.2019 - 07.2019
- Handling office telephone, taking messages and forwarding the same to concerned distribution of faxes, filing system.
- Staff travel arrangements with travel agent (ticket reservation, visa, hotels, transport).
- Maintain and monitor office stationaries and office supplies.
- Schedule meetings, conferences and appointments.
- Arrange supplies, documents and spaces for meetings.
- Booked flights and hotels for domestic and international meetings.
- Photocopied and printed presentations and reports for meeting.
- Taking minutes of meeting.
- Arranging staff transportation from and to the site.
- Working on the share point to upload engineering procedures.
- Maintain and monitor office stationaries and office supplies.
Administrative Assistant
Antoniadis International School
02.2018 - 01.2019
- Answer and direct phone calls.
- Organize and schedule meetings and appointments
- Maintain contact lists.
- Produce and distribute correspondence memos, letters, and form.
- Develop and maintain a filing system.
- Order office supplies.
- Submit expense and petty cash reports.
- Greet and assist visitors to the office and provide general support to visitors.
- Carry out administrative duties such as filing, typing, copying, scanning etc.
- Write letters and emails on behalf of other office staff.
- Cover the reception desk when required.
- Reply to email or telephone to face inquiries
- Manage staff appointments.
- Maintain up-to-date employee holiday records.
Receptionist
Ecco Outsourcing Company
09.2016 - 02.2018
- Serving visitors by greeting, welcoming, directing and announcing them appropriately.
- Answering, screening and forwarding any incoming phone calls while providing basic information when needed.
- Updating appointment calendars and schedule meetings and appointments and
- taking detailed minutes.
- Book travel arrangements.
Education
Bachelor’s Degree of Arts - Linguistics and Translation
Alexandria University
Alexandria, Egypt06.2013
Skills
- Active listening
- Professional appearance
- Customer-service orientated
- Open and clear communication
- Meeting coordination
- Professional and smart presentation
- Security understanding
- Customer service
- Rapport building
- MS Office proficiency
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Cabin Crew
Wizzair Abu Dhabi
04.2023 - Current
Administrative Assistant
Proporty Shop Investment (PSI)
02.2023 - Current
Receptionist
Safa British School
08.2019 - 06.2021
Site Administrator
Siemens Tecnology S.A.E- Al-Burullus Power Plant
01.2019 - 07.2019
Administrative Assistant
Antoniadis International School
02.2018 - 01.2019
Receptionist
Ecco Outsourcing Company
09.2016 - 02.2018
Bachelor’s Degree of Arts - Linguistics and Translation
Alexandria University