Randy FAWZY
Dubai
Summary
Professional sales specialist bringing strong ability to drive revenue growth through strategic planning, client relationship management, and effective communication. Skilled in identifying market opportunities, negotiating deals, and delivering compelling sales presentations. Consistently contributes to team success with focus on collaboration, adaptability, and achieving measurable results. Recognized for reliability and ability to thrive in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Marketing and Sales Specialist
HYCM Capital Markets
02.2025 - Current
- Planned and executed integrated marketing and sales strategies to promote the company’s financial services and trading platforms.
- Generated and qualified leads through digital campaigns, email outreach, and client networking initiatives.
- Conducted market research and competitor analysis to identify opportunities and optimize messaging for target audiences.
- Supported the sales team in closing deals by providing marketing materials, client insights, and CRM tracking.
- Managed social media channels and created engaging content to increase brand awareness and customer engagement.
- Analyzed campaign performance using marketing analytics tools and provided regular reports to senior management.
- Built and maintained strong relationships with potential and existing clients, ensuring high satisfaction and repeat business.
Collection Executive
Hadaf Al Khaleej Debt Collection Office
01.2024 - 10.2024
- Maintained accurate records of communications and payments using company-specific software systems.
- Collaborated with team members to develop effective collection techniques and enhance overall performance.
- Educated clients on debt obligations, financial management, and available repayment options to facilitate resolution.
- Monitored accounts receivable aging reports to prioritize collection efforts efficiently and effectively.
- Resolved disputes with debtors, ensuring compliance with legal regulations while maintaining positive relationships.
- Assisted in training new staff on company policies, best practices for collections, and customer service excellence.
- Collected on delinquent accounts to reduce overdue balances.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Developed strong relationships with customers to foster timely payments and account resolution.
Sales Assistant
Gratce Fashion
08.2021 - 11.2023
- Assisted customers in selecting clothing and accessories by providing personalized recommendations and detailed product information.
- Ensured visual merchandising standards were met through effective product display and store organization.
- Maintained stock levels and coordinated with the inventory team to replenish items as needed.
- Processed sales transactions efficiently and accurately using POS systems.
- Contributed to achieving daily and monthly sales goals through proactive customer engagement and upselling strategies.
- Provided after-sales support and handled customer inquiries in a courteous and professional manner.
Education
Bachelor Degree - Agriculture Engineering
Latakia University
01.2022
Skills
- Microsoft Office
- Social Media
- POS system
- Clienteling & Relationship Management
- Upselling & Cross-Selling
- Customer Satisfaction & Loyalty Fashion & Merchandising
- Debt negotiation
- Credit adjustments
- Debt management
- Credit control
- Billing procedures
LANGUAGE SKILLS
Mother tongue(s): ARABIC
Other language(s): ENGLISH
Understanding: Listening C1, Reading B2
Speaking: Spoken production B2, Spoken interaction B2
Writing: B2
Timeline
Marketing and Sales Specialist
HYCM Capital Markets
02.2025 - Current
Collection Executive
Hadaf Al Khaleej Debt Collection Office
01.2024 - 10.2024
Sales Assistant
Gratce Fashion
08.2021 - 11.2023
Bachelor Degree - Agriculture Engineering
Latakia University
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