Raneem El-Sebaay
Dubai
Summary
As a Sales Supervisor with a robust six-year tenure in the real estate sector, I have a proven track record of spearheading dynamic sales teams, crafting and implementing effective strategies to achieve revenue goals, and offering guidance to emerging talent. My expertise lies in team management, tackling intricate challenges with ease, and fostering a collaborative and upbeat workplace atmosphere. I take pride in consistently surpassing sales targets, devising strategic initiatives, skillfully navigating complex negotiations, and providing outstanding customer service, all of which significantly contribute to the collective triumph of the sales department.
Overview
10
10
years of professional experience
Work History
Sales Agent
Doci-wolf real-estate company
01.2025 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Sales Agent
Imtiaz Development
02.2024 - 12.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Built relationships with customers and community to promote long term business growth.
Sales Agent
Baytify real estate company
09.2023 - 01.2024
- I have generated leads and built relationships with prospects. Contact potential customers via phone, email, or other methods. Sales software to track customer interactions and sales. Provide quotes and negotiate sales software to track customer interactions and sales. Create and present sales proposals. Meet or exceed sales targets and goals. Maintain customer records in a CRM system. Provide feedback to management on sales performance. Answer questions and provide information about products and services. Provide quotes and negotiate prices.
Sales Supervisor
Upwyde Developments
09.2022 - 06.2023
- A sales supervisor in the real estate industry needs to possess a mix of leadership, industry knowledge, and interpersonal skills to drive team performance and meet sales targets. Here are the key qualities that make an effective real estate sales supervisor:
Senior Sales
Al-attal holding
10.2021 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Senior Property Consultant
Mercon Developments
01.2021 - 08.2021
- Evaluated potential investment opportunities by conducting thorough assessments of property values based on location, amenities, current market conditions, and future growth prospects.
- Organized open house events that showcased prime properties while maintaining a welcoming atmosphere for prospective buyers.
- Established strong professional networks within the real estate industry, fostering lasting relationships that benefited both clients and colleagues.
- Developed innovative marketing strategies to showcase high-value properties, boosting visibility and attracting potential buyers.
Operation Manager
Al-Asyel company for leasing and services
02.2018 - 10.2020
- Manage the end-to-end leasing process, ensuring timely and efficient service delivery that meets or exceeds customer expectations.
- Ensure adherence to contract terms and conditions in the delivery of services.
- Develop and implement operational procedures and standards for consistent and efficient service delivery.
- Coordinate maintenance and repairs to ensure vehicles are operational within budget constraints.
- Supervise vehicle registration renewals, inspections, and compliance processes for seamless operations.
- Manage cost control strategies to ensure profitability and cost-efficiency.
- Analyze operational expenses and identify areas for cost savings and process improvements.
- Develop and maintain strong relationships with key clients.
- Act as the escalation point for any customer service issues, ensuring prompt resolution.
- Lead and mentor a team of assistant managers and operations staff across various sectors.
Assistant Manager
Cairo ITM marketing and advertising
01.2017 - 12.2017
- Assist the Manager in overseeing daily business operations to ensure efficiency and effectiveness.
- Supervise and mentor team members, providing coaching, support, and disciplinary actions when necessary.
- Manage inventory, procurement, and stock control to maintain optimal supply levels.
- Monitor financial transactions, prepare reports, and assist in budget management.
- Address customer inquiries, resolve complaints, and enhance overall customer satisfaction.
- Implement and monitor company policies, procedures, and standards to achieve operational excellence.
- Coordinate staff scheduling, training sessions, and performance evaluations.
- Support strategic planning initiatives and contribute to business development and improvement.
Event Organizer
Event House
01.2014 - 10.2016
- Proven ability to plan, coordinate, and execute events of various scales, from small corporate meetings to large public exhibitions.
- Strong organizational and multitasking skills, with keen attention to detail and deadlines.
- Excellent communication and interpersonal skills for liaising with clients, vendors, and internal teams.
- Expertise in budgeting, vendor negotiations, and contract management.
- Ability to quickly resolve problems and adapt to last-minute changes while maintaining professionalism.
- Skilled in managing event logistics, including venue selection, registration, catering, and on-site operations.
Events Usher
Various Advertising and Event Management Companies
01.2012 - 12.2013
- Assisted in organizing and managing exhibitions, including major real estate expos held throughout the year.
- Responsible for welcoming guests, guiding visitors, and ensuring the smooth operation of exhibition activities.
- Supported event setup and collaborated with teams to maintain high service standards.
- Developed strong customer service and communication skills through direct interaction with a diverse client base.
- Enhanced problem-solving abilities by responding to last-minute changes and onsite challenges.
- Gained experience in teamwork, time management, and working under pressure in fast-paced event environments.
Education
Business Administration - Administration, Marketing, Strategy planning
Arab Open University
Cairo01.2025
LANGUAGES
English
Arabic
PERSONAL DETAILS
- Date of birth: 26/7/1994
- Nationality: Egyptian
- Visa status: Resident visa
Timeline
Sales Agent
Doci-wolf real-estate company
01.2025 - Current
Sales Agent
Imtiaz Development
02.2024 - 12.2024
Sales Agent
Baytify real estate company
09.2023 - 01.2024
Sales Supervisor
Upwyde Developments
09.2022 - 06.2023
Senior Sales
Al-attal holding
10.2021 - 07.2022
Senior Property Consultant
Mercon Developments
01.2021 - 08.2021
Operation Manager
Al-Asyel company for leasing and services
02.2018 - 10.2020
Assistant Manager
Cairo ITM marketing and advertising
01.2017 - 12.2017
Event Organizer
Event House
01.2014 - 10.2016
Events Usher
Various Advertising and Event Management Companies
01.2012 - 12.2013
Business Administration - Administration, Marketing, Strategy planning
Arab Open University
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