Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
References
Timeline
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Raneem Sanuri

Mirdif

Summary

Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

1
1
years of professional experience
2
2
Certification

Work History

Account Manager

ODOO
05.2024 - Current
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts in different industries, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Enhanced client satisfaction with personalized product presentations tailored to their specific needs.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.

Product Specialist

AL MASHRIQ MEDICAL SUPPLIES
10.2023 - 05.2024
  • Promoted and sold Fisher and Paykel medical devices and consumables
  • Engaged with healthcare professionals to provide comprehensive product information and conducted effective product demonstrations and trainings
  • Developed and maintained strong relationships with key opinion leaders, fostering loyalty and driving product adoption
  • Provided technical support to customers, addressing inquiries and resolving issues promptly.

Research & Development and Quality Control Intern

CARDIOSECUR - PERSONAL MEDSYSTEMS
09.2021 - 01.2022
  • Assisted in conducting comprehensive audits on Cardiosecur ECG device's research, analyzing data accuracy, compliance with regulatory standards, and adherence to research protocols
  • Conducted software and hardware validation tests
  • Generated test procedures and test scripts
  • Developed web pages using (TYPO3)
  • Inspected and documented ECG devices
  • Packaged final product before shipping.

Maintenance Intern

TRANS GULF FOR TECHNOLOGY
09.2019 - 10.2019
  • Assisted maintenance engineers in performing routine preventive maintenance tasks on medical devices
  • Documented maintenance activities, including work performed, parts used, and any observations
  • Collaborated with sales team members on in-service installations for demonstrations and trainings
  • Attended training sessions and workshops to enhance technical skills and knowledge in maintenance practices and procedures.

Education

Bachelor of Engineering - Major in Biomedical Engineering -

GERMAN JORDANIAN UNIVERSITY [GJU]
Amman, Jordan
07.2023

Bachelor of Science - Biomedical Engineering

JADE HOCHSCHULE
Wilhelmshaven, Germany
07.2021

Skills

Account Management

Time Management

Conflict Resolution

Client Relations

Sales strategy

Python Language

C Programming

Matlab and Simulink skills

Advanced Microsoft Excel

Certification

  • Microsoft Excel - Beginner to Advanced, Kyle Pew
  • Microsoft PowerPoint - Beginner to Advanced, Kyle Pew

Languages

Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
German
Intermediate (B1)

References

Deya Mudallal
Commercial Leader, Patient Monitoring & Emergency Care
Philips Healthcare Middle East, Africa & Turkey
Email: Deya.Mudallal@philips.com

Timeline

Account Manager

ODOO
05.2024 - Current

Product Specialist

AL MASHRIQ MEDICAL SUPPLIES
10.2023 - 05.2024

Research & Development and Quality Control Intern

CARDIOSECUR - PERSONAL MEDSYSTEMS
09.2021 - 01.2022

Maintenance Intern

TRANS GULF FOR TECHNOLOGY
09.2019 - 10.2019

Bachelor of Engineering - Major in Biomedical Engineering -

GERMAN JORDANIAN UNIVERSITY [GJU]

Bachelor of Science - Biomedical Engineering

JADE HOCHSCHULE

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