Ranjit Iyer
dubai
Summary
I would like to join an Organization that is driven to excellence and promotes professional
development based on employee's efforts, loyalty and work ethics. To have an opportunity to
work with a reputed organization and expertise to grow, develop and advance with the
organization.
Overview
10
10
years of professional experience
Work History
Service
Hitchki Dubai
10.2023 - Current
- Provided strong customer service and support to prevent invoice and expense issues.
- Assisted with moving tables, chairs and other restaurant service equipment within dining room
- Filed and submitted correspondence with Internal Revenue Service upon request, clarifying and resolving concerns in details.
- Participated on floor during service to set and monitor performance standards and rectify staff or guest issues.
- Completed customer payments and resolved service issues independently or with management support.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Trained new servers on restaurant policies and procedures.
- Met with chef to review daily specials and menu changes.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
Team Leader
Cream Center
02.2019 - 06.2021
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Taking orders/ Service/ Clearance.
- Handling cash counter, settlement of bills.
- Taking reservations, handling outdoor caterings.
- Roster planning, monthly reports and expense reports.
Steward
Hitchki Mumbai
10.2017 - 12.2018
- Manage restaurant related activities in the absence of Team Leade
- Maintain constant communication with the guests to check for feedback and special requirements
- Ensure adherence to food and safety guidelines during service
- Maintain supply of clean dishes, glassware, silver, and other kitchen equipment
- Organize glassware and dishware at all times
- Provide assistance in smooth operations of food & beverage services
- Maintained log books, inventory of cutleries, crockery and glassware
- Interacted with the guests for up-selling of F&B products and services
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
Steward
Barking Deer Pub
02.2014 - 11.2015
- Manage restaurant related activities in the absence of Team Leader
- Maintain constant communication with the guests to check for feedback and special requirements
- Ensure adherence to food and safety guidelines during service
- Maintain supply of clean dishes, glassware, silver, and other kitchen equipment
- Organize glassware and dishware at all times
- Provide assistance in smooth operations of food & beverage services
- Maintained log books, inventory of cutleries, crockery and glassware
- Interacted with the guests for up-selling of F&B products and services
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Stepped into additional roles during busy times to boost coverage of important stations.
Education
High School Diploma -
School
Mumbai03.2013
Skills
- Good interpersonal, Negations skills
- Fast learner and creative
- Independent as well as a team player
- Willingly to learn and take on new challenges
- Flexible and able to work under pressure
- Thrive and able to work under pressure
- Thrive in both independent and collaborative work environments
visa
employment visa
Timeline
Service
Hitchki Dubai
10.2023 - Current
Team Leader
Cream Center
02.2019 - 06.2021
Steward
Hitchki Mumbai
10.2017 - 12.2018
Steward
Barking Deer Pub
02.2014 - 11.2015
High School Diploma -
School
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