Ranjit Khadka
Dubai ,United Arab Emirates
Summary
Driven professional with proactive mindset, excelling in project management and communication skills. Adept in streamlining processes and coordinating team efforts. Ready to enhance operational efficiency and contribute to organisational success.
Communicative Operations Coordinator seeking to bring enthusiasm and organisation to a new First Security company. Over 3 years of experience coordinating large projects and recruiting personnel for projects. Self-driven and independent with the ability to work solo or as a part of a team.
Hardworking Operation Coordinator brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Operations Coordinator
First Security Group
Dubai, United Arab Emirates
02.2024 - Current
- Monitored health and safety measures for guaranteed compliance.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Designed and implemented training to further develop staff based on business goals.
- Handled customer queries promptly, enhancing customer satisfaction levels.
- Ensured smooth operations with effective staff management.
- Achieved smoother workflow with effective staff management.
- Cultivated a professional environment through effective staff management.
- Completed daily documentation, updating operational records and company logs.
- Reported daily concerns or incidents to management and completed appropriate documentation.
- Processed large volumes of calls daily whilst maintaining composure and professionalism.
- Handled estimated 210 inbound and outbound calls daily, remaining highly focused on securing required funds.
- Performed daily operational tasks whilst upholding high standards of professionalism and discretion.
- Prepared comprehensive reports on daily activities for management review.
Lifeguard supervisor
Al Habtoor Palace, Habtoor City
Dubai, United Emirates Arab
11.2021 - 01.2024
- Ensured safety of swimmers by enforcing pool rules and regulations.
- Provided first aid to injured persons, ensuring their well-being.
- Motivated individuals and groups to achieve positive results against set goals.
- Improved safety measures by conducting regular equipment checks.
- Improved restaurant reputation through superior guest service.
- Delivered exceptional guest service for increased brand loyalty.
- Maintained high-quality guest service and professional demeanour.
- Delivered personalised guest service by understanding individual needs.
- Facilitated outstanding guest service experiences in high-volume settings.
- Communicated effectively for enhanced team work and productivity.
- Collaborated closely with other crew members for effective team work.
- Conducted first aid and CPR training for lifeguard team to ensure prompt response in emergencies.
- Performed lifeguarding duties to guarantee safety of campers during scheduled swimming activities.
Education
GED - Business Study
Shree Rameshwory Secondary School
Gorkha Nepal 01.2013 - 05.2014
Diploma - Community Medical Assistant
Gorkha Technical Training Center
Gorkha,Nepal Kathmandu 01.2017 - 09.2018
Skills
- Patient care
- X-ray and ultrasound machine operations
- Suturing and plastering
- Quality patient care
- Pharmacy operations
Languages
English
Intermediate
Affiliations
- Swimming, Traveller and Services
Timeline
Operations Coordinator
First Security Group
02.2024 - Current
Lifeguard supervisor
Al Habtoor Palace, Habtoor City
11.2021 - 01.2024
Diploma - Community Medical Assistant
Gorkha Technical Training Center
01.2017 - 09.2018
GED - Business Study
Shree Rameshwory Secondary School
01.2013 - 05.2014
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