Ranjith Ratnagopalan
Sharjah
Summary
Motivated to excel within the role and to succeed within the organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Flight Manager
Jetex Flight Support
11.2016 - Current
- Coordinate with customers to understand requirements and communicate the requirements to relevant stakeholders like handling teams and relevant authorities.
- Coordinate day-to-day flight operations in accordance with regulations and requirements and ensure operational safety and efficiency.
- Brief crew and customers on all aspects of the flight.
- Ensure completion of checklists for each arrival and departure.
- Coordinate with Dispatch, Concierge, and Fuel department to deliver final brief to crew and customers.
- Coordinate with all stakeholders in cases of delays, changes or cancellations.
- Manage customer accounts from an operational perspective and submit monthly reports.
- Provide team support during overload periods.
- Execute and oversee first requests from new customers and important short notice requests.
- Assist the Operations Director with service reports when necessary.
- Communicate flight operations incidents to Operations Director and management clearly.
- Perform other related duties as assigned by Line Manager.
Offshore Ops coordinator
Falcon Aviation Services
11.2015 - 11.2016
- Check-in & board the oil company workers to fixed wing & helicopters going to Oil fields
- Briefing the pax with the helicopter pre boarding & inflight procedures
- Coordinating with the helicopter pilots in the oil field & controlling the air traffic
- Monitoring & updating the Rig/Barge movements.
- Coordinating with Adnoc chief and reporting incidents during the day.
- Communicating with the nearby islands for smooth operation of helicopters and ensure seamless production in the platform.
Operations Analyst
Jetex Flight Support
09.2011 - 10.2015
- Coordinating with customers, third-party vendors, pilots, administrators, dispatchers, and schedulers to create, execute, and monitor international trip coordination, including short-notice international service requests
- Examining regulatory and permit requirements, secure slots and PPRs, over flight & landing clearances as well as coordinating all other flight operations activities
- Interacting with all concerned departments including ground operation, fuel operations and flight planning for any related issues
- Handling flight operations correspondence, e-mails, faxes, SITA and AFTN messages on a daily basis
Team Leader
Sharjah Aviation Services
04.2008 - 08.2011
- Perform airport functions like Special handling, Boarding, Arrival, Transfer Desk and Transit
- To ensure all flights are departing with safety and punctuality
- Coordinating with all gate leaders and Ramp agents to get a smooth operational environment
Traffic Assistant
Décor Drapes Aviation Services (For Air India)
05.2007 - 02.2008
- Perform check-in and service control for all flights from Cochin handled by Air India
- Perform airport functions like Special handling, GD clearance, Boarding, Arrival & Transit
- All functions related to Aviation Services in Airport such as Handling Checking Counter, Baggage make up area, Boarding, Arrival & Ramp
- Person in charge for collecting arrival documents, keep filing procedures with Immigration office and Customs office.
Traffic Assistant
Décor Drapes Aviation Services (For Air Deccan)
09.2006 - 05.2007
- Perform airport functions like Special handling, GD clearance, Boarding, Arrival and Transit, Queue clearance of flights
- All functions related to Aviation Services in Airport such as Handling Checking Counter, Baggage make up area, Boarding, Arrival & Ramp for Air Deccan
- Regular floor walks done to guide and assist passengers with airport formalities.
Education
BSc. (Statistics) - Business Statistics
University of Calicut
Kerala, India03.2005
IATA - Aviation
SATM
Kerala, IndiaSkills
- Passenger Safety
- Operational Efficiency
- Technical knowledge
- Flight Operations Management
- Ground Handling Coordination
- Operational decision making
- Teamwork and Collaboration
- Time Management
- Problem-solving abilities
- Attention to Detail
Languages
English
Hindi
Malayalam
Placeofissue
Cochin
Dateofexpiry
02/11/26
Contactnumbers - Mobile
050-2196612
Passportnumber
N7333523
Addressforcommunication
PB No: 54698, Dubai, UAE
Drivinglicense
504186, 09/04/11, 09/03/21
Personal Information
- Date of Birth: 03/26/85
- Gender: Male
- Nationality: Indian
- Marital Status: Married
References
PROVIDE UPON REQUEST
Training
- Successfully completed Computerized Service Control training from Air India Ltd, Cochin International Airport Ltd.
- Successfully completed computerized check-in training from Air India Ltd, Cochin International Airport Ltd.
- Successfully completed Customer Relation course at Cochin Airport conducted by Decor Drapes Aviation Services.
- Have successfully completed the Aviation Security Awareness programme conducted by Cochin International Airport Ltd.
- Successfully passed customer services 1 course conducted by Skyline University College, Sharjah UAE
- Have successfully completed customer service training conducted by Air Arabia
- Successfully completed Special Assistance Team Training by special assistance team manager, EMIRATES. conducted by Sharjah Aviation Services
- Successfully completed Ground Services Security Awareness Training conducted by Air Arabia
- Has successfully completed SDCS Check-in Form Mode Training conducted by Sharjah Aviation Service
- Has successfully completed Ramp Safety Awareness in accordance with the requirements of IATA Airside Safety Training Curricula.
- Has successfully completed the IATA Dangerous Goods Awareness –CAT 10 In accordance with the requirement of IATA DGR training curricula approved by GCAA
- Has successfully completed basic flight planning training from Jetex Flight Support.
- Has successfully completed human factors workshop from GCAS.
- Has successfully completer helicopter under water training escape from Gulf Technical and Safety Training Centre.
Disclaimer
I hereby declare that all the statements mentioned above are true to the best of my knowledge and belief.
Timeline
Flight Manager
Jetex Flight Support
11.2016 - Current
Offshore Ops coordinator
Falcon Aviation Services
11.2015 - 11.2016
Operations Analyst
Jetex Flight Support
09.2011 - 10.2015
Team Leader
Sharjah Aviation Services
04.2008 - 08.2011
Traffic Assistant
Décor Drapes Aviation Services (For Air India)
05.2007 - 02.2008
Traffic Assistant
Décor Drapes Aviation Services (For Air Deccan)
09.2006 - 05.2007
BSc. (Statistics) - Business Statistics
University of Calicut
IATA - Aviation
SATM
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