Ranjitha Samanth
Abu Dhabi
Summary
Experienced in providing optimal services in the travel industry, with a strong work ethic and responsibility for both independent tasks and team projects. Flexible in handling multiple tasks and driven by challenges, objectives, and targets. Focused on contributing to a reputable organization while enhancing skills, knowledge, and gaining valuable experience.
Overview
6
6
years of professional experience
Work History
Travel Consultant/Visa Assistance
Voyage Travel and Holidays
01.2023 - Current
- Provide the tickets to customers as per their queries
- Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations
- Managed all GCC visa services for agencies and customers
- Handling the direct clients
- Provide customers with travel suggestions and information sources
- Communicate information to clients accurately and appropriately
- Developed travel itineraries for clients based on budgets and client needs.
- Built relationships with internal and external customers
- Use the Amadeus system for issuing tickets, reissues, refunds, and processing tickets through other online portals, as well as for calculating and quoting airfares.
Back Office Administrator
Decorian Decor LLC
06.2019 - 09.2022
- Manage administrative and office tasks, including overseeing the administration clerk.
- Control and securely store all documents.
- Update the daily work progress report for management.
- Prepare payroll statements based on staff timesheets.
- Create purchase orders and forward them to the relevant department.
- Prepare tender documents and submit them for management review.
- Update staff time cards and overtime sheets in the system for management approval.
- Coordinate daily activities across departments and organize weekly coordination meetings.
- Prepare PRO documents for the concerned department.
Education
Bachelor of Commerce -
Mahatma Gandhi University
2015
Higher Secondary Education -
Department of Higher Secondary
2012
Secondary School -
Secondary School, Government of Kerala
2010
Skills
- Amadeus, Excel, Word, PowerPoint
- Customer service
- Navigation skills
- Problem solving
- Multi-tasking
- Communication skills
- Teamwork
Travel Consultant
.
Languages
English
Hindi
Malayalam
Tamil
Timeline
Travel Consultant/Visa Assistance
Voyage Travel and Holidays
01.2023 - Current
Back Office Administrator
Decorian Decor LLC
06.2019 - 09.2022
Bachelor of Commerce -
Mahatma Gandhi University
Higher Secondary Education -
Department of Higher Secondary
Secondary School -
Secondary School, Government of Kerala
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