Experienced Assistant Chief Steward with strong leadership skills and extensive knowledge of stewarding operations, hygiene standards, and back-of-house management. Proven ability to supervise teams, manage inventory, maintain equipment, and ensure smooth coordination with kitchen and F&B departments. Known for creating a positive work environment, motivating staff, and solving operational issues efficiently. I am committed to delivering high service standards, improving productivity, and supporting overall departmental goals. Seeking a Chief Steward position where I can apply my experience, dedication, and leadership to enhance operational excellence and contribute to the long-term success of the organization.
Overview
6
6
years of professional experience
2014
2014
years of post-secondary education
Work history
Assistant Chief Steward
voco the Palm (IHG Hotels)
DUBAI, Palm Jumeirah, UAE
11.2025 - 11.2025
Oversee and direct all aspects of stewarding operations.
Coordinate functions and activities with other department as assigned
Control quality of product and operating costs
Identify training needs and propose training plans in correlation with Outlet Manager in order to maintain professionalism.
Monitor monthly / annual inventory of operating equipment’s.
Ensure cleanliness of all facilities and equipment.
Schedule preventive maintenance work and coordinates with Engineering
Perform related duties and special projects as assigned.
Always display pleasant manner and positive attitude and to promote good company image to guests and colleagues.
Always demonstrate pride in workplace and personal appearance when representing hotel thus identifying high level of commitment.
Attend regular Food & Beverage/ Kitchen Department meetings and conducts monthly meetings with team to ensure open communication.
Plan and conduct On and off job training regularly in order to achieve service standard and knowledge of colleagues.
Attend daily briefing or meetings and ensure proper communication down to team to ensure Guest inquiries.
Monitor duty rota on weekly basis in order to meet operation needs.
Train personal grooming standard and monitor weekly checklist in order to keep professional appearance.
Monitor hygiene and cleanliness standards in outlet and upkeep of all service equipment as per hotel standard.
Operate in safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve environment.
Comply with hotel environmental, health and safety policies and procedures.
Managed daily operations of stewarding department ensuring cleanliness and efficiency of all kitchen areas.
Coordinated training sessions for new staff promoting best practices in food safety and hygiene standards.
Oversaw inventory control processes maintaining stock levels of cleaning supplies and equipment.
Assigned duties to stewards promoting efficiency in work processes.
Assistant Chief Steward
Holiday Inn (IHG Hotels)
Abu Dhabi, UAE
12.2023 - 11.2025
Oversee and direct all aspects of stewarding operations.
Coordinate functions and activities with other department as assigned
Control quality of product and operating costs
Identify training needs and propose training plans in correlation with Outlet Manager in order to maintain professionalism.
Monitor monthly / annual inventory of operating equipment’s.
Ensure the cleanliness of all facilities and equipment.
Schedule preventive maintenance work and coordinates with Engineering
Perform related duties and special projects as assigned.
Always display a pleasant manner and positive attitude and to promote a good company image to guests and colleagues.
Always demonstrate pride in the workplace and personal appearance when representing the hotel thus identifying a high level of commitment.
Attend regular Food & Beverage/ Kitchen Department meetings and conducts monthly meetings with team to ensure open communication.
Plan and conduct On and off job training regularly in order to achieve service standard and knowledge of colleagues.
Attend daily briefing or meetings and ensure proper communication down to team to ensure Guest inquiries.
Monitor duty rota on weekly basis in order to meet operation needs.
Train personal grooming standard and monitor the weekly checklist in order to keep professional appearance.
Monitor hygiene and cleanliness standards in the outlet and upkeep of all service equipment as per hotel standard.
Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment.
Comply with the hotel environmental, health and safety policies and procedures.
Cluster Stewarding Supervisor
Rotana Capital Center
Abu Dhabi
09.2019 - 12.2023
Supervise the duties of all Stewarding Department Colleagues
Supervise the consumption of all stewarding chemicals on a daily basis.
Supervise the sanitation, cleanliness, hygiene, as well as the quality level of product and services.
Ensure that all stewarding Colleagues follow safety instructions whilst cleaning machinery.
Conduct regular checks to ensure that service and Kitchen operating equipment is properly cleaned.
Control and document all outgoing equipment and ensure the proper receiving upon return.
Participate in the monthly and annual inventory and prepare payroll related documents, prior to their submission to the Department Head
Attend all regular Food & Beverage Department meetings and conduct at least one monthly meeting with Stewarding Colleagues to ensure open communication flow amongst the team.
Assure that the emergency exits are always in clean condition and absolutely free of any obstacle and the exit door is easy to open from inside.
Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment.
Comply with the hotel environmental, health and safety policies and procedures to ensure the cleanliness of all facilities and equipment.
To schedule preventive maintenance work and coordinates with Engineering
To perform related duties and special projects as assigned
To promote efficiency, confidence, courtesy, and an extremely high standard of social skills
To generally promote and ensure good inter-departmental relations.
(Cento Capital Center, Capital Center Arjan, Pearl Rotana Capital Center)
Kitchen Steward
Centro Capital Center
Abu Dhabi
09.2019 - 09.2021
Clean food processing facilities, storage rooms, walk in fridge’s, kitchen utensils, immediate corridors and holding areas as well as the operation equipment.
Work in close cooperation with all Kitchen and service Colleagues
Work as per duty schedule and shifts.
Perform all stewarding tasks as per given instructions.
Ensure minimum wastage, breakage, and spoilage.
Operate in a safe and environmentally friendly way to protect guests’ and colleagues’ health and safety, as well as protect and conserve the environment.
Comply with the hotel environmental, health and safety policies and procedures.
Education
GCE Advanced Level - Commerce, Accountancy & Business Studies
Kalyani Pradeepa Vidyarthana Pioriwena
Gampha,Srilanka.
Diploma - Software Engineering
PCJT Institute
Colombo, Sri Lanka
Course - N.C.E.C.P. Electronics
Technical College
Gampaha, Sri Lanka
N.C.T. - Electrical & Electronic Engineering
Technical Collage
Gampaha, Sri Lanka
Diploma - Spoken English
PCJT Institute
Colombo, Sri Lanka
Skills
Communication
Teamwork
Time Management
Leadership
Problem-solving
LANGUAGES
English
Proficient (C2)
Hindi
Proficient (C2)
Sinhala
Proficient (C2)
DRIVING LICENSE
Light vehicle(manual)
Timeline
Assistant Chief Steward
voco the Palm (IHG Hotels)
11.2025 - 11.2025
Assistant Chief Steward
Holiday Inn (IHG Hotels)
12.2023 - 11.2025
Cluster Stewarding Supervisor
Rotana Capital Center
09.2019 - 12.2023
Kitchen Steward
Centro Capital Center
09.2019 - 09.2021
Diploma - Software Engineering
PCJT Institute
Course - N.C.E.C.P. Electronics
Technical College
Diploma - Spoken English
PCJT Institute
GCE Advanced Level - Commerce, Accountancy & Business Studies