Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Ransford Michael Sekyere

Ransford Michael Sekyere

Dubai,Dubai

Summary

Dedicated professional with expertise in customer service and customer relations, adept at multitasking and managing stock efficiently. Proven track record in inventory control, ensuring optimal stock levels and minimising discrepancies. Seeking to leverage skills in a dynamic environment to enhance operational efficiency and customer satisfaction.

Ambitious individual brings skills in file management and schedule coordination. Thrives in fast-paced environments with keen attention to detail and solid time management skills. Motivated to contribute high-value support to team projects.

Overview

12
12
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Administrative officer

AYS Developers-Real Estate Company
Jumeirah Village Circle, Dubai
02.2023 - Current


  • Prioritize tasks for timely completion of projects.
  • Handled confidential documents with utmost care; ensured data security at all times.
  • Managed incoming calls for efficient handling of enquiries and complaints.
  • Delegated work effectively amongst team members; encouraged shared responsibility and teamwork.
  • Adapted quickly to changes in procedures or policies; maintained consistency in output quality despite fluctuations in workload demands.
  • Provided excellent customer service for improved client satisfaction.

Senior security guard

Platinum Guard Force
Jumeirah -Dubai, Dubai
10.2021 - 02.2023

Security Guard

  • Enhanced site safety by conducting regular patrol rounds.
  • Provided round the clock surveillance for crime prevention.
  • Achieved orderliness with thorough incident report documentation.
  • Ensured public safety by responding quickly to emergency situations.
  • Maintained security systems to ensure operational efficiency.

Class Teacher

Ghana Education Service
Safwi Bodi, Ghana
09.2017 - 03.2020
  • Developed engaging lesson plans aligned with the national curriculum.
  • Participated actively in staff development training program and workshops.
  • Provided extra support for struggling students during after-school tutoring sessions.
  • Improved literacy skills by introducing interactive reading activities into lessons.
  • Implemented innovative teaching strategies to engage students in the learning process.
  • Promoted inclusion within the classroom, ensuring equal opportunities for all learners.

Account Clerk

The Church Of Pentecost
Kumasi, Ghana
08.2015 - 07.2017
  • Calculated and prepared cheques for utility bills and other payments quickly to avoid penalties.
  • Enhanced accuracy of financial reporting by meticulous bookkeeping.
  • Maintained detailed financial records for audit preparation.
  • Reconciled company bank statements monthly for accurate record keeping.
  • Coordinated with accountants regularly to resolve any discrepancies found in books.

National Service

National Commission for Civic Education (NCCE)
Wa, Ghanan
09.2013 - 07.2015
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.

Education

Certificates - Security, Fire Safety, First AID/CPR, People with Special AID,

Security Regulatory Authority (SIRA)
Dubai
07.2021 - 07.2021

Understanding Dementia - Understanding of Dementia

University of Tasmania
Online
02.2024 - 02.2024

Bachelor of Arts - Integrated Business Studies

University For Development studies
Ghana
09.2009 - 07.2014

Skills

  • Customer Service
  • Customer relations
  • Multitasking
  • Stock management
  • Inventory control

Languages

English
Fluent

Certification

SIRA Certificate

Security Regulatory Authority Lebanese

Timeline

Understanding Dementia - Understanding of Dementia

University of Tasmania
02.2024 - 02.2024

Administrative officer

AYS Developers-Real Estate Company
02.2023 - Current

Senior security guard

Platinum Guard Force
10.2021 - 02.2023

Certificates - Security, Fire Safety, First AID/CPR, People with Special AID,

Security Regulatory Authority (SIRA)
07.2021 - 07.2021

Class Teacher

Ghana Education Service
09.2017 - 03.2020

Account Clerk

The Church Of Pentecost
08.2015 - 07.2017

National Service

National Commission for Civic Education (NCCE)
09.2013 - 07.2015

Bachelor of Arts - Integrated Business Studies

University For Development studies
09.2009 - 07.2014
Ransford Michael Sekyere