With over decade and half of experience, I have honed my skills in effectively overseeing operations, optimizing resources and driving business growth. My expertise lies in creating efficient and sustainable solutions to enhance the overall performance of facilities and properties. I am passionate about delivering exceptional results and fostering strong relationships with clients and stakeholders.
Overview
16
16
years of professional experience
2013
2013
years of post-secondary education
1
1
Certification
Work history
Operations manager
Proven Hub Facilities Management Services llc
Dubai, United Arab Emirates
08.2018 - Current
Streamlined communication between management and employees for effective workflow coordination.
Facilitated smooth interactions between customers and company departments for better coordination.
Maintained comprehensive database of tenants and properties, enhanced record-keeping.
Managed contract negotiations for improved cost-efficiency and productivity.
Optimised resource allocation for enhanced cost efficiency.
Ensure availability of merchandise and services by maintaining inventories
Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
Planning Executive
Insignia
Lahore, Pakistan
07.2011 - 12.2012
Taking care of all Stores stock replenishment
Working on discount activities
Stock liquidation plan.
Shops budgeting & Planning
Shops Purchasing for all shops from vendors
Achieving sales targets through efficient supply chain management and customer Service standards.
Coordinated supply chain management to reduce inventory costs.
Monitored supply chain risks to minimise potential disruptions.
Senior Store Officer
Makro Habib Pakistan LTD.
02.2009 - 06.2011
Improves sales by recommending, planning and implementing sales strategies.
Ensures customer satisfaction by building rapport and attending to their queries, complaints, and suggestions.
Keeps abreast with competitors' prices, product launches, and promotional activities.
Constant communication to the customer on promotional activities.
Store Customer Observations (Shop Floor and Check Outs).
Prepares the Permanent Weekly Order and recommends adjustments or cancellation for the approval of the Fresh Manager.
Prepares for, participates, and monitors the cyclic and annual stock takes & checks proposed stock corrections.
Monitors and minimizes shrinkage by instructing Store Assistants on how to properly handle merchandise and recommending strategies such as article transformations or markdowns for the approval of the Fresh Manager.
Ensures/ performs inspection of all deliveries to ensure adherence to quality standards.
Ensures compliance to FIFO method through systematic stocking of reserved stocks at the storage area.
Coordinates closely with the Buyers/Assistant Buyers/ Suppliers to ensure timely deliveries, proper pricing, adequate stocks and availability of the latest product lines; recommends additions to article assortments.
Reductions, Waste Management & Stock Control.
Promoted as Senior Store Officer from MARCH 2010
Education
Graduation - Bachelor Of Arts
University Of The Punjab
Lahore, Pakistan
Skills
Good command on MS Office (Word, Excel & Power Point)