Summary
Overview
Work History
Education
Skills
Timeline
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Rao Ashraf Ali

Rao Ashraf Ali

Waiter/shift Manager/Manager
Dubai

Summary

Skills Documentation and reporting Exemplary work ethic Service-oriented self-starter Correspondence composition Outstanding communication skills Sales expertise POS systems expert Creative problem solving Languages English Inventory control Cash handling oversight Staff training Customer complaint resolution Strategic planning Kitchen staff coordination Safe food handling Food plating and presentation Recruitment Workflow planning Scheduling Academic advising Multitasking Abilities Sales and marketing Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven leader with strong problem- solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Ambitious manager with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. Confident manager with 10 years of experience guiding daily operations and supervising employees. Knowledgeable leader with skills in coaching and inspiring food service crew members while enforcing rules. Expert at building positive relationships with staff to create excellent work atmosphere and boost motivation levels, resulting in employee retention. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience
12
12
years of post-secondary education
4
4
Languages

Work History

General Manager

Ashraf Sanitary Products
Lahore
09.2015 - 12.2018
  • Accomplished multiple tasks within established timeframes
  • Onboarded new employees with training and new hire documentation
  • Developed and maintained relationships with customers and suppliers through account development
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

General Manager

Juice_N_Joy
Lahore
01.2023 - 10.2023
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning
  • Introduced new methods, practices, and systems to reduce turnaround time
  • Developed and maintained relationships with

Manager

Q Ball
Houston,Tx
02.2020 - 03.2021
  • Accomplished multiple tasks within established timeframes
  • Developed and maintained relationships with customers and suppliers through account
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional, organized, and safe environment for employees and patrons.

Customer Service Agent

Walmart.com
Lahore
10.2023 - 12.2023
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction
  • Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service
  • Maintained customer satisfaction with forward- thinking strategies focused on addressing customer needs and resolving concerns., Education customers and suppliers through account development
  • Managed budget implementations, employee evaluations, and contract details
  • IELTS: English-as-a-Second-Language
  • Education

Shift Manager

Lapasha
Houston, Tx
03.2021 - 11.2022
  • Excelled in every store position and regularly backed up front-line staff
  • Observed cash handling and security procedures during shifts to recognize and address issues with staff
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty., Native or Bilingual
  • Punjabi, Professional
  • Spanish
  • Elementary development
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

IT Basics - IT

Auspak
Pakistan
01.2019 - 08.2019

IELTS - English Language And Literature

British English Assessment
Pakistan
08.2019 - 10.2019

Hafiz-ul-Quran - Islamic Studies

Iqra-rozatul-atfal
Pakistan
03.2007 - 08.2009

F.S.c: Pre-engineering - Engineering

Punjab Group of College
Pakistan
01.2016 - 05.2018

B.B.A - Business Administration And Management

Adelphi
New York,U.S
01.2020 - Current

Associate Of Science - Science Education

Lahore
02.2014 - 09.2016

Skills

Outstanding communication skills

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Timeline

Customer Service Agent

Walmart.com
10.2023 - 12.2023

General Manager

Juice_N_Joy
01.2023 - 10.2023

Shift Manager

Lapasha
03.2021 - 11.2022

Manager

Q Ball
02.2020 - 03.2021

B.B.A - Business Administration And Management

Adelphi
01.2020 - Current

IELTS - English Language And Literature

British English Assessment
08.2019 - 10.2019

IT Basics - IT

Auspak
01.2019 - 08.2019

F.S.c: Pre-engineering - Engineering

Punjab Group of College
01.2016 - 05.2018

General Manager

Ashraf Sanitary Products
09.2015 - 12.2018

Associate Of Science - Science Education

Lahore
02.2014 - 09.2016

Hafiz-ul-Quran - Islamic Studies

Iqra-rozatul-atfal
03.2007 - 08.2009
Rao Ashraf AliWaiter/shift Manager/Manager