Rasha Abdalla
Sharjah
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
3
3
years of professional experience
42
42
years of post-secondary education
Work History
Customer Service Associate
Charles And Keith
05.2022 - 09.2023
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
- Contributed to enhancement of sales strategies by upselling relevant products or services during customer interactions.
Front Desk Receptionist
Terrazzo LTD.
02.2021 - 07.2021
- Increased guest retention by maintaining a welcoming and organized reception area.
- Collaborated with other departments to ensure smooth inter-departmental communication and coordination of guest needs.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Education
Bachelor of Science - Mechanical Engineering
University of Sharjah
Sharjah 04.2001 - 12.2025
High School Diploma -
Rosary Private School
04.2001 - 04.2018
Skills
- Regulatory Compliance
- Customer Support
- Team Collaboration
- Complaint Handling
Timeline
Customer Service Associate
Charles And Keith
05.2022 - 09.2023
Front Desk Receptionist
Terrazzo LTD.
02.2021 - 07.2021
Bachelor of Science - Mechanical Engineering
University of Sharjah
04.2001 - 12.2025
High School Diploma -
Rosary Private School
04.2001 - 04.2018
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