Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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RASHA ABDALLA

Sharjah

Summary

Persistent and highly motivated student with a flair for sales and marketing. Looking to secure a position in a thriving and fast-paced environment where excellent customer service skills will be utilized and appreciated.

Overview

2
2
years of professional experience

Work History

Call Center Sales Representative

Gear Net Technologies
05.2023 - 07.2023
  • Asked relevant questions to assist customers with selecting needed or requested products and services.
  • Educated customers on product and service benefits, explaining features and answering questions.
  • Observed and learned changing customer requirements and adapted sales strategies as needed.

Retail Sales Associate

Charles and Keith
01.2022 - 04.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Recommended complementary purchases to customers, increasing revenue.

Receptionist

Injazat Services LLC
05.2021 - 07.2021
  • Handled complaints and questions, and re-directed calls to other team members.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered incoming calls, directing clients to individuals addressing specific needs.

Education

Bachelor of Science - Mechanical Engineering

University of Sharjah
Sharjah, UAE
01-2026

Skills

  • Building rapport
  • Interpersonal skills
  • Documentation
  • Positive attitude
  • Client surveys

LANGUAGES

Arabic
English
Hindi

Timeline

Call Center Sales Representative

Gear Net Technologies
05.2023 - 07.2023

Retail Sales Associate

Charles and Keith
01.2022 - 04.2023

Receptionist

Injazat Services LLC
05.2021 - 07.2021

Bachelor of Science - Mechanical Engineering

University of Sharjah

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RASHA ABDALLA