Rasha Achuthodika
Dubai
Summary
An internationally seasoned and self-motivated individual, with a strong background in data analysis, problem-solving, and process optimization. Skilled in extracting insights from complex data to drive business decisions, enhance performance, and support strategic objectives in dynamic, fast-paced environments.
Overview
9
9
years of professional experience
Work History
Cargo Pricing Analyst
Emirates Airline
02.2023 - Current
- Support the Pricing and Commercial teams by generating, analyzing, and maintaining key business reports to drive data-informed decision-making, focusing on pricing integrity, market competitiveness, and overall performance.
- Perform in-depth analysis of market data, cost trends, and internal rate performance, identifying key insights and opportunities for revenue optimization, yield management, and pricing adjustments.
- Develop and present strategic and tactical reports comparing actual performance against targets, providing actionable insights to senior management and recommending adjustments to pricing strategies to align with organizational goals.
- Coordinate cross-functional teams, including Sales, Operations, and Outstation Cargo Managers, to ensure timely execution of pricing and system-related activities while maintaining a strategic approach to market fluctuations and changing demand.
- Regularly evaluate and monitor performance in key market segments, identifying potential risks and areas for improvement, and escalating findings to the Pricing Manager to ensure consistent alignment with pricing and revenue management strategies.
- Support the Pricing Manager in negotiating and finalizing local contracts, RFQs, and allotments, ensuring all agreements are aligned with company objectives and pricing strategies to drive maximum profitability.
- Monitor and report on pricing anomalies and trends in ad hoc data, providing recommendations for pricing adjustments, surcharges, and operational optimizations to minimize revenue loss and enhance profitability.
- Audit pricing systems to ensure accurate tariffs, surcharge application, and revenue recognition, while identifying non-compliance and driving corrective actions in collaboration with relevant stakeholders.
- Collaborate with senior leadership to analyze channel and market performance, conduct industry trend analysis, and provide strategic recommendations for revenue enhancement across all business segments.
Cargo Pricing Supervisor
Emirates Airline
08.2021 - 01.2023
- Analyse spot/ad-hoc rate requests from the EK network and interline partners using all available decision-support tools to decide on the rate to be quoted, taking into consideration cost and minimum requirement.
- Adhere to Spot Desk KPI, ensure adhoc requests are actioned within the set KPIs.
- Evaluate performance on a regular basis and highlight areas needing attention to Pricing Manager, to take appropriate action, in line with the pricing strategies set for the station/region.
- Regular coordination with Spot Desk Controller/Capcon for update on critical / green routes.
- Collaboration with Pricing Manager/Analyst on changing market trends/demand, that impact rate offer.
- Support Pricing Manager in co-ordinating RFQs, Allotment finalisation, and any other Pricing/System related activites.
- To identify trends in adhocs and flag consistencies/anomalies to the Pricing Managers for appropriate actions.
- Co-ordinate closely with the CAPCON/Freighter teams and ensure capacity is offered at a premium whilst steering stations to align with the commercial/pricing strategy defined.
- Support overall Pricing team functions, including generating, maintaining and collating reports to ensure data-driven decision-making.
- Evaluate the Weekly Adhoc/CCA Reports and provide feedback to Pricing Manager for appropriate actions.
Quality Assurance Officer
Flydubai
02.2021 - 08.2021
- Developed and implemented a comprehensive database within AMOS to centralize and analyze key data on Outstation Certifying Staff, enhancing reporting accuracy and enabling informed decision-making.
- Created and optimized a reporting format for calculating and tracking man hours within the Quality department, improving data accuracy, operational efficiency, and resource allocation.
- Conducted thorough audits of staff certifications, licenses, and experience, ensuring full compliance with internal and external regulations, and providing insights for risk management and process optimization.
- Applied relevant quality assurance procedures (QAP 12, QAP 35) to monitor and evaluate operational performance, ensuring that processes met industry standards and identifying areas for continuous improvement.
- Managed the regular updating and verification of certifying staff records, including training, certifications, and application documentation, providing accurate data for management decision-making and compliance reporting.
- Led the creation and validation of Pilot Data Information (PDI), ensuring all necessary documentation (applications, licenses, GDRs) was complete and met regulatory requirements, streamlining the data verification process.
- Contributed to administrative and business management functions, supporting the overall efficiency of the Quality department and facilitating cross-functional collaboration on process improvements.
Revenue Optimization Coordinator
Emirates Airline
05.2019 - 06.2020
- Assisted ROA in monitoring flights assigned for revenue enhancement ensuring maximum revenue based on seasonality
- Checked and actioned the flight exception reports on a daily basis and provided inputs to PROS
- Carefully monitored and followed up on Restricted Load indicators, prepared comparative analysis and reports for the period of what if last year so as to monitor the trends
- Prepared weekly and monthly reports of potential aircraft cancellations to reduce direct operating costs and revenue generated due to upgrade/downgrade of aircraft
- Based on approval from Sr Management, assisted in planning of extra flights during the peak period, Hajj, Umrah and holidays
- Monitored the utilization of the blocks in space as per Revenue Management Plan and assisted in setting up blocks as per the guidance of the ROA keeping in mind the existing bookings from the station
- Audited the departed flights as per the departments requirements so as to identify mis-use by agents/staffs and airlines on Emirates inventory liaising with revenue accounts
- Evaluated group utilization and prepared management reports to circulate to the Emirates Senior Management
- Dispatched configuration and aircraft change advisories to airports and reservation services to reduce revenue loss on passenger upgrades
- Assisted in pre-transferring passengers on critical flights liaising with stations to avoid denied boarding
- Actioned aircraft swap advisories to minimize DB and downgrades both at the HUB and outstations
Procurement Executive
LUFTHANSA TECHNIK, Aircraft Component Services
02.2018 - 08.2019
- Delivered strategic procurement services for both Aircraft and Non-Aircraft parts, supporting operational goals and ensuring alignment with business objectives through effective data analysis and process optimization.
- Negotiated pricing, terms, and conditions with internal and external stakeholders, leveraging data insights to identify cost-saving opportunities and improve contract performance.
- Managed end-to-end supply chain processes, including tracking delivery timelines, ensuring quality compliance, maintaining financial stability, and optimizing in-service performance metrics, with a strong focus on data-driven decision-making.
- Conducted risk analysis to proactively identify and implement cost-reduction strategies, using performance and financial data to guide procurement decisions and minimize operational risk.
- Developed and maintained a comprehensive supplier and subcontractor database, incorporating key performance indicators (KPIs) to track and evaluate supplier performance, ensuring alignment with business goals.
- Collaborated with cross-functional department heads, gathering technical requirements and approvals to ensure timely and efficient procurement and supply chain operations.
- Led the procurement activities for Rolls Royce Engine workshop, effectively managing the conversion of purchase requests (PR) to purchase orders (PO) by strategically aligning procurement processes with operational needs.
- Contributed to the development of internal procedures and documentation related to US Export Control Law, ensuring compliance and providing data-driven recommendations for process improvements.
Customer Service Professional
Calicut International Airport
06.2016 - 03.2017
- Demonstrated exceptional customer service skills, teamwork, and empathy to ensure customer satisfaction.
- Ensured that the specific needs of various passenger categories were met and that appropriate facilities were provided.
- Managed the opening and closing of allocated flights in the system, accurately recording NoRecs, GoShows, staff, and other relevant data.
- Updated and monitored both booked and actual loads for allocated flights, reporting any service irregularities promptly.
- Ensured that all equipment was in optimal working condition and reported any maintenance needs in a timely manner.
- Managed and processed requests efficiently, ensuring all were addressed appropriately.
Education
BBA - Aviation Management
Emirates Aviation University
01.2019
Skills
- Business Thinking
- Providing Direction
- Revenue management
- Interdepartmental collaboration
- Trends analysis
- Presentations
- Decision-making
- Team building
COURSES
- PROS - CONTROL REVENUE OPTIMISATION - November 2022
- CARGO AND SYSTEMS FOUNDATION - October 2021
- INTERGRITY - December 2020
- BASICS OF REVENUE OPTIMISATION - June 2019
- MS EXCEL 2010 - May 2018
Internships
DAIMLER - MERCEDES BENZ CARS MIDDLE EAST - Business Process Management Intern, October 2020 to January 2021
BLUECAP PRO - Business Development Intern, August 2020 to September 2020
Emirates Airline - Emergency Response Planning Intern, January 2019 to April 2019
Timeline
Cargo Pricing Analyst
Emirates Airline
02.2023 - Current
Cargo Pricing Supervisor
Emirates Airline
08.2021 - 01.2023
Quality Assurance Officer
Flydubai
02.2021 - 08.2021
Revenue Optimization Coordinator
Emirates Airline
05.2019 - 06.2020
Procurement Executive
LUFTHANSA TECHNIK, Aircraft Component Services
02.2018 - 08.2019
Customer Service Professional
Calicut International Airport
06.2016 - 03.2017
BBA - Aviation Management
Emirates Aviation University
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