Rasha Albadrawi
Dubai
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Accomplished saler well-versed in assessing risk, developing solutions and implementing positive changes to achieve sustainability and growth in challenging market conditions. Adept at building and strengthening business and customer relationships. Determined Business Owner with commitment to excellence and more than four years of experience. Effective collaborator promoting customer service and quality.
Overview
15
15
years of professional experience
Work History
CEO
Begma AB
01.2020 - 09.2023
- Developed key operational initiatives to drive and maintain substantial business growth.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Initiated strategy to drive company growth and increase market share and profitability.
Personal Assistant
Nordica Assistans AB
12.2012 - 12.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported clients to and from medical appointments with safety and efficiency.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Retail Sales & Costomer Service
IKEA Group AB
06.2012 - 06.2015
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Promoted new products and services to existing customers, driving revenue growth and satisfaction.
- Fostered top-quality service delivery by answering questions and solving problems related to product information, pricing and order fulfilment.
- Set and achieved company defined sales goals.
Sales Associate
BR Toys AB
06.2013 - 12.2013
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Connected with customers to support positive transaction experiences and address service concerns.
Kindergarten Assistant
Municipal Preschool
08.2011 - 08.2012
- Monitored student classroom and outdoors activities to promote student safety.
- Played games with students to increase understanding of subjects.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
Restaurant Cashier
McDonalds
03.2009 - 03.2011
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Science - Degree of Bachelor of Science in Tourism Studies
Södertörns Högskola
Stockholm, Sweden04.2016
High School Diploma -
Thorildsplans Gymnasium
Stockholm,Sweden 06.2010
Skills
- Business Development
- Product Knowledge
- Issue Resolution
- Coaching and Mentoring
- Product and Service Sales
- Guest Inquiries
- Customer Relations
Languages
Arabic
Advanced (C1)
Swedish
Advanced (C1)
English
Intermediate (B1)
Timeline
CEO
Begma AB
01.2020 - 09.2023
Sales Associate
BR Toys AB
06.2013 - 12.2013
Personal Assistant
Nordica Assistans AB
12.2012 - 12.2019
Retail Sales & Costomer Service
IKEA Group AB
06.2012 - 06.2015
Kindergarten Assistant
Municipal Preschool
08.2011 - 08.2012
Restaurant Cashier
McDonalds
03.2009 - 03.2011
Bachelor of Science - Degree of Bachelor of Science in Tourism Studies
Södertörns Högskola
High School Diploma -
Thorildsplans Gymnasium
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