RASHA KARAR

• Assisted students in mapping out their academic pathways, exploring transfer options, and evaluating credit transfer requirements.
• Conducted one-on-one advising sessions to assess students' academic goals and provide personalized guidance.
• Researched and evaluated transfer credit policies of various universities and collaborated with academic departments to develop comprehensive transfer plans.
• Assisted students in preparing transfer applications, including reviewing transcripts, writing personal statements, and coordinating application materials.
• Developed and delivered workshops on credit transfer processes, degree requirements, and academic planning.
• Maintained accurate records of students' progress, credits earned, and transfer evaluations.
• Led credit transfer evaluation process by reviewing incoming transfer credits, articulation agreements, and evaluating coursework for equivalencies.
• Collaborated with academic departments to establish transfer credit policies and guidelines.
• Advised students on credit transfer options, requirements, and limitations.
• Conducted training sessions for faculty and staff on credit transfer policies and procedures.
• Developed and maintained comprehensive database of transfer equivalencies and articulation agreements.
• Successfully coached and mentored an average of over 200 students per month over the phone, guiding and assisting them with career planning.
• Skilled at working independently and collaboratively in team environment.
• Self-motivated, with strong sense of personal responsibility.

• iCent application Check-In
• Update address and emergency contact information in Banner when needed
• Utilized Banner and Access frequently in accessing, updating, and maintaining student record
• Registering new students, check admission requirements
• Download documents and save in Banner Document Management System
• Review and confirm IAS applications to ensure students have an offer and met any conditions if needed
• Check Seat Approval List to ensure they have spot in the program
• Monitor Checkin emails and reply to student

• Efficiently checked in an average of over 40 students daily for their correspondence program.
• Managed time efficiently in order to complete all tasks within deadlines

• Experience with project management process for identifying, analyzing, prioritizing, planning, implementing, evaluating and documentation. Communicate risk response through acceptance, avoidance, or mitigation.
• In depth knowledge of analysis/tracking/financial data for project management activities through all phases of systems project life cycles.
• Ability to provide recommendations for appropriate alternative work sequences and methods taking into considerations workable project solutions
• Skills to monitor the progress of the project and maintain the MS Project Plan, update status, including administering internal cross project team communications, training, and logistical support on behalf of the project.
• Ability to organize, monitor and control the daily work activities to ensure that objectives are achieved in an organized and efficient manner and in compliance with the Collective Agreements, Company policies, procedures, and standards.
• Coordinate project management activities, resources, equipment, and information
• Break projects into doable actions and set timeframes
• Assign tasks to internal teams and assist with schedule management
• Make sure that clients’ needs are met as projects evolve
• Act as the point of contact and communicate project status to all participants
• Experienced in immigration processes and applications
• Strong interpersonal skills and ability to maintain productive relationships with colleagues; energetic, enjoys challenges and demonstrates initiative
• Proven ability to train and orient new staff
• High Proficiency with computers, software packages and databases (Microsoft Office Suite, Outlook, Power Point, able to learn in-house systems quickly)
• Fluency in English & Arabic- all dialects
• Earned 2019 NHance Canada Ambassador Award for being a positive role model and spokespeople for the brand

• Kept projects on schedule by managing deadlines and adjusting workflows.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.

• Reviewed project results, documents, and reports to
• identify problems and recommend appropriate corrective
• actions to optimize productivity and cost efficiency
• Utilized collaboration and motivational skills to propel projects and team members to achieve successful results
• Supported RMS and monitored BRS reporting by updating the system with all tools details after troubleshooting
• Introduced best practice techniques to enhance service quality
• Shop trained 12 new Field Engineers on all tools I worked on
• Actively participated in knowledge sharing with coworkers