Rashad Razzaq

● Build a Total Quality Management culture by driving/developing the capabilities of the Associates on Quality aspects on the job and to evaluate process/equipment capabilities through the Validations and Process Monitoring.

● Ensure manufacturing processes/process quality activities are followed in compliance with KORE & ISO, GMP and local regulation requirements by developing & providing SOP for plant processes and timely technical support and decision on the quality problem, observation to protect product’s integrity and specification and final disposition of customer complains/feedback.

● Regular visits to bottling partners CCI to ensure Quality compliance as per KORE standard.

● Establish and maintain an effective, governed and documented system for all company processes, which is integrated compliant to its entire applicable standard references and capable of meeting company requirements continually.

● Evaluate new packaging material and ensure the packaging fitness for use and handling of all packing material documentation which is part of quality system.

● Strengthened communication skills through regular interactions with others.

● Cultivated interpersonal skills by building positive relationships with others.

● Organized and detail-oriented with a strong work ethic.

● Delivered services to customer locations within specific timeframes.

KEY DUTIES/RESPONSIBILITIES:

Process Quality Activities:

• Ensure plant’s operations continue keeping pace with new KORE and Commercial product Supplies requirements, regulations, quality management methods and industry best practices.

• Regular conduct the risk assessment for plant key processes to mitigate the risk of failure to deliver Quality product.

• Perform equipment/process validations and process capability studies to ensure the performance of production equipment meet KORE and CPS requirements and required actions are implemented if there is any deficiency

• Create a technical library/database by compiling in an easy retrieval system all the technical information available in the plant post-commissioning and compiling the validation reports generated because of the Validation Master Plan implementation.

• Approve manufacturing equipment for use after maintenance (calibration, maintenance, etc.).

• Organize and support plant’s associates to use the problem-solving tools for root-cause analysis and action plans to eliminate the recurrence of quality issue

• Support Corrective/Preventive actions of PDR, TDQ, and analysis of manufacturing problems.

• Assess existing processes/operations to seek the possibility to eliminate non-value activities by adopting OE concept and methodology

• To review the completed analysis report against KO requirements and documents relating to food regulation to authorize the use of auxiliary material / processing aid in the plant.

• Perform SAP-related transactions to manage the disposition of materials from production issues and customer returns.

• Routinely monitoring and adherence to Good Manufacturing Practices of the highest standard and ensure plant’s security program are in-placed effective.

• Follow-up on the execution of the GMP programs in both general facilities by outsourced service contractor and manufacturing area by direct GMP housekeepers.

• Participates in visits to customers and suppliers to resolve alleged quality issues with manufacturing.

• Integrated Management Systems

• Implement Quality requirements (Include ISO) and provide suggestions and recommendations for improvement based on food/pharmaceutical industry’s experience.

• Support implementation, assessment and improvement of Quality and Food Safety Management System

• Support internal auditor team of quality system and actively participate the scheduled internal audit to continuously improve/upgrade plant’s quality system and operations.

• Manage key programs for the Integrated Management System to ensure the compliance of ISOs and KORE requirements.

• Responsible for numerous key programs in the facility: Document Control, Allergen Management, Auditing, Corrective Action/Preventive Action, Record Management, FMEA, Validation, GMP, PDR Reporting, HACCP Food Safety, Internal Audit, Supplier Audit).

• Manage a quality improvement related project.

New Packaging Development and Routine Incoming Inspection

• Lead process for authorization of new packaging in plant.

• Work with CPS Asia Packaging Lead to facilitate packaging approval process in Asia.

• Work with CPS Asia Packaging Lead to develop new packaging suppliers to meet the increased volume and introduced new process/equipment as defined in corporate polices and strategies.

• Follow up plant, supplier and other stakeholder’s activities to ensure packaging is approved in accordance to KORE requirements.

• Lead the problem-solving issues by working with suppliers to identify corrective actions plans to avoid recurrence.

• Audit supplier’s packaging facilities by following audit protocols.

• Continuously optimize packaging material to improve the plant’s performance on TDQ and OTIF and ensure the packaging material meet our spec prior to use.

• Collate packaging information to ensure completeness and accuracy in PICASSO and related databases.

• Evaluate suitable tamper evident seal for food security management.

• Maintain packaging measurement equipment for packaging laboratory.

KEY DUTIES/RESPONSIBILITIES:

● Management of Suppliers development against Quality & Food Safety Pillars.
● Auditing & reporting of Suppliers against Nestle's Quality & Food Safety Management model
● SAP Data Management (Quality Info Records, Vendor Site Audits validation).
● Handling More than 350 Raw Materials receiving from 590 Approved Vendor sites globally engaging Micro, Sensory & Chemical labs for timely analysis.
● Management of Total Shelf Life controls in SAP & Handling day to day issues Raw & Packaging store.
● Conduct GEMBA walks of Nestle' Water, Cereal Business lines, Ambient Dairy, Chilled Dairy & Nestle' juices lines for Any issues and Engaging Vendors for RCA.
● Halal Audit Management of Site.
● HACCP studies & Food Safety Auditing.
● Labs Management, To ensure that the Labs are maintained in a clean and hygienic manner and that all GLP’s are always adhered to as laid down in the Quality Procedures.
● Resource Development & Management, Kronos Usage.
● Supplier Quality champion for Skp. Factory (SQA Program).

● Handling Quality issues for (Nestle Nutrition, Waters, Juices, Dairy & Professional)

● To ensure Accurate, timely analysis of all raw / packaging materials are being executed by Quality team.

● To Keep all food Safety / Quality related records always updated and ensure compliance against Monthly audits.

● To conduct inspections and follow-up on all non-conformances noted against Nestle Standards.

● To Lead Pest Management, Annual Validations, Local document control & Global PepsiCo document implantation.

● To collaborate with the operations team on root cause analysis for production non-conformance.

● Quality team Management & development plans implementation.

● Educated employees on specific QA standards and confirmed maintenance of standards Monitored product standards and quality-control programs.

●Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.

● Provided regular updates to leadership on quality metrics by communicating consistency problems or production deficiencies.

●Promoted adherence to quality standards by educating personnel on quality control.

KEY DUTIES/RESPONSIBILITIES

● To ensure Accurate, timely analysis of all Beverages Concentrates, raw / packaging materials are being executed by QC team as well as intermediate samples as per quality protocols, reporting & interpretation of data.

● To ensure that the Lab is maintained in a clean and hygienic manner and that all GLP’s are always adhered to as laid down in the Quality Procedures.

● Excellent communication skills, both verbal and written.

● To Keep all food Safety / Quality related records always updated and ensure compliance against Monthly audits.

● To conduct inspections and follow-up on all non-conformances noted against PepsiCo Food safety / Quality requirements.

● To Support Quality Services Manager in HACCP, Pest Management, Annual Validations, Local document control & Global PepsiCo document implantation.

● To collaborate with the operations team on root cause analysis for production non-conformance.

● To Support Quality Services Manager in ensuring compliance to EHS requirements.

● Troubleshoot technical issues relating to Quality / Food safety.

● To Coordinate with vendors, suppliers and maintenance departments for equipment calibrations & maintenance.

● To Assist in completion of all quality related projects in time, within budget and as per global PepsiCo standards.

● To Comply to PepsiCo Systems through the development adherence and maintenance of procedures and policies for their respective areas (Operating Procedures, Calibration, Audits, GLP & safety proficiencies).

● To define performance goals, track and analyse performance measures and establish / implement improvement plans to grow and develop the respective area.

● Provide accurate data to support the AOP & Capital plan process.

● Developed strong organizational and communication skills through coursework and volunteer activities.

● Acted as a team leader in group projects, delegating tasks and providing feedback.

● Strengthened communication skills through regular interactions with others.

KEY DUTIES/RESPONSIBILITIES:

● Development and implementation of Quality, Food safety, Environmental & Halal Foods, management system in the organization for production of UHT Milk, Liquid Tea Whiteners, Cream, Butter, Milk Powder, Flavored Milk, Juices & Drinks.

● HACCP plans, Quality plans, Environmental Aspects study Plans, CIP Plans & Capacity plans execution & continuous updating.

● To Prepare TNA, development of Training plans & delivers Trainings for skilled & unskilled workers.

● To prepare internal audit plans biannually, 3rd party & CB annually, performing audits & reporting to MR of each section with all details including closures of NCR.

● Conducting daily, weekly & Monthly Hygiene Visits, reporting of NCR & Follow-ups to relevant sections for closures of observation keeping in loop MR for continual improvements.

● Liaison with the regulatory and accreditation bodies for the compliance i.e. PSQCA etc.

● Handle quality complaints and customer feedback and implement its corrective actions.

● Checking the records for the proper maintenance of all systems.

● Monitoring & record keeping of Integrated Pest management system and keep update the minutes of MRMs and follow up.

● Inspection of production operation periodically and check on the implementation of Standard Operating Procedures (SOP) during the Production operation.

● To assist Head of QA in continuous systems updating.

●Developed strong communication and organizational skills through working on group projects.

●Self-motivated, with a strong sense of personal responsibility.

●Excellent communication skills, both verbal and written.

●Demonstrated strong organizational and time management skills while managing multiple projects.

KEY DUTIES/RESPONSIBILITIES:

● Responsible for all the incoming materials quality.

● Responsible for raising Damaged/ defective material reports.

● Responsible for the FIFO implementation.

● Responsible for Record keeping and assistance in Audits,

● Responsible for holding and rejecting all the defective materials or product.

● Responsible for dealing Non-Conformance of Raw Materials.Recommended changes to assembly and production lines based on repeat product issues.

● Water treatment section, Syrup rooms, blow molding, Filling, Labeling & packing

● All the quality related sections.

Responsibilities includes

● Process control

● Quality assurance throughout production

● Microbiological analysis

● Retention Room record keeping.

● Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

● Oversaw maintenance, calibration and control of inspection, measuring and all test equipment.

●Communicated with production team members about quality issues.

Work experience at Evaporators, Egron1 & 2, ADRIA, and Tote bin, Wet & Dry Tipping, Filling &

Packing. In quality assurance department.

● Demonstrated leadership skills in managing projects from concept to completion.

● Worked well in a team setting, providing support and guidance.

● Passionate about learning and committed to continual improvement.

● Worked effectively in fast-paced environments.