Rashed Aldahmani
Al Fujairah City,UAE
Summary
Accomplished office management professional with expertise in staff supervision and compliance monitoring. Proficient in Microsoft Office, technical recruiting, and leadership development, with a solid grasp of IT infrastructure. Demonstrated ability in public relations, customer service, and report writing, alongside successful IT systems implementation. Proven leadership in team management and operational support, consistently delivering impactful presentations.
Overview
22
22
years of professional experience
Work history
Administrative manager
Ministry of Defence
Abu Dhabi, UAE
09.2022 - 12.2024
- Streamlined office workflows to enhance productivity across departments.
- Managed administrative functions to ensure seamless operations.
- Oversaw recruitment processes, attracting high-quality candidates.
- Coordinated staff training programmes to boost skills and knowledge retention.
- Facilitated communication between management and staff, promoting a positive work environment.
- Delegated tasks effectively to alleviate workload pressures among staff.
- Maintained an organised workspace to support efficiency and productivity.
- Collaborated with various departments for smooth workflow integration.
Team leader
Ministry of Defense
Abu Dhabi
09.2018 - 09.2022
- Implemented process improvements that streamlined operations and boosted productivity.
- Led project coordination, ensuring timely delivery of all tasks.
- Monitored team performance and provided feedback to drive continuous improvement.
- Facilitated training sessions to enhance team skills and operational excellence.
- Coordinated daily activities by prioritising tasks and delegating responsibilities effectively.
- Promoted effective communication and collaboration to enhance workflow efficiency.
- Trained staff in complaint resolution to uphold customer satisfaction.
Technical support officer
Ministry of Defense
Abu Dhabi
09.2010 - 09.2018
- Streamlined administrative processes to ensure efficient office operations.
- Coordinated schedules and appointments to enhance team productivity.
- Implemented filing systems to optimise document retrieval and organisation.
- Developed and maintained office policies, improving workflow consistency.
- Prioritised tasks for timely project completion.
- Managed incoming requests for information, inquiries, and complaints effectively.
- Provided technical assistance to customers by troubleshooting hardware and software issues.
- Conducted routine checks on network servers, maintaining optimal performance levels at all times.
- Updated outdated systems with modern technology to improve performance.
- Resolved compatibility issues to enable successful upgrade from Windows XP to Windows Vista.
- Installed new software for users and monitored version and patch update requirements.
Chief Non-Commissioned officer
Ministry of Defence
Abu Dhabi
09.2002 - 09.2010
- Led comprehensive training programmes for junior non-commissioned officers to enhance operational readiness and leadership skills.
- Coordinated daily activities and strategic initiatives to ensure effective mission execution across various units.
- Implemented rigorous performance evaluation processes to assess capabilities and identify areas for improvement among personnel.
- Developed and maintained strong relationships with key stakeholders to facilitate collaboration and resource sharing.
- Maintained discipline and morale within ranks, fostering a professional work ethic.
Education
Bachelor of Technology - MIS
Al Hosn University
Abu Dhabi 01/2006 - 06/2010
Diploma of Education - Computer engineering
Thant college
United Kingdom 01/2000 - 06/2022
Skills
- Office management
- Staff supervision
- Microsoft Office proficiency
- Compliance monitoring
- Technical recruiting
- Leadership development
- IT infrastructure understanding
- Public relations
- Customer service orientation
- Report writing
- IT systems implementation
- Team leadership
- Presentation skills
- Advanced excel usage
- Compiling reports
- Business correspondence
- Time efficiency
- Team Leadership
- Department management
Languages
Arabic
Fluent
English
Upper intermediate
Timeline
Administrative manager
Ministry of Defence
09.2022 - 12.2024
Team leader
Ministry of Defense
09.2018 - 09.2022
Technical support officer
Ministry of Defense
09.2010 - 09.2018
Chief Non-Commissioned officer
Ministry of Defence
09.2002 - 09.2010
Bachelor of Technology - MIS
Al Hosn University
01/2006 - 06/2010
Diploma of Education - Computer engineering
Thant college
01/2000 - 06/2022