Summary
Overview
Work history
Education
Skills
Languages
Work availability
Timeline
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RASHED ALKAWAI

RASHED ALKAWAI

Ajman,UAE

Summary

Senior government official experienced in policy-making and personnel management. History keeping General services optimised for changing demands and legislation. Seeks opportunities for streamlining and improving operations.

Service-focused public official skilled in operational planning and problem-solving. Confident decision-maker, presenter and relationship-builder with proven record of success. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of construction project management production writing, planning and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience
5
5
years of post-secondary education

Work history

Director of General Services Department

Transport Authority
Ajman, UAE
06.2016 - Current
  • Evaluated documents, briefs and reports submitted by subordinate staff and managers.
  • Delivered sound advice to government agencies, legislators and officials on specific policy matters.
  • Applied health and safety standards to protect workers from undue risks.
  • Developed strategic and operational plans governing function of Manager project .
  • Reviewed and interpreted official policies to determine application to operations and best course of action.
  • Oversaw security policies and clearance assessments to minimise loss or damage to critical assets.
  • Regulated departmental administrative and financial activities to maintain total compliance with regulations.
  • Liaised with local authorities to address concerns and build mutually-satisfactory solutions.
  • Created systems for budgetary planning and control, keeping operations in line with idealised guidelines.
  • Helped write new laws, regulations and amendments to close policy gaps or improve service to public.
  • Conducted regular operational audits to root out inefficiencies, policy failures and opportunities for improvement.
  • Drove positive change by establishing clear objectives aligned with applicable legislation and policies.

Responsible for the Services and Equipment Unit

Municipality and Planning Department
Ajman, UAE
11.2010 - 06.2016
  • Identified complaint trends and patterns to report to supervisors and guide changes.
  • Served as first line of contact for customers filing complaints.
  • Resolved complaints requiring escalation using advanced conflict management skills.
  • Escalated urgent, complex or technical cases following established procedure.

Education

Bachelor of Media and Communication Sciences - Public Relation and Advertisement

University of Jazeera
Dubai.UAE
01.2012 - 06.2017

Skills

  • Court testimony
  • Project scheduling
  • Dispute resolution
  • Incident documentation
  • Staff supervision
  • Performance evaluations
  • Cast and crew supervision
  • Project Management
  • Issues resolution
  • Business Development
  • Strategic planning
  • Verbal and written communication
  • Strategies and goals
  • Business planning
  • Staff Management
  • Budgeting
  • Negotiation
  • Rules and regulations
  • Business administration
  • Contract Management
  • Staff Development

Languages

English
Advanced
Arabic
Fluent

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Director of General Services Department

Transport Authority
06.2016 - Current

Bachelor of Media and Communication Sciences - Public Relation and Advertisement

University of Jazeera
01.2012 - 06.2017

Responsible for the Services and Equipment Unit

Municipality and Planning Department
11.2010 - 06.2016
RASHED ALKAWAI