RASHID KAWERE
Ajman
Summary
Strong dedication to helping customers, resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with customers.
Eager to learn and ready to work hard to attain customer satisfaction through the utilization of my dynamic and warm personality and customer service protocols. Looking to obtain a position in the airline industry where my warm and accommodating personality can best serve customers.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Geekay Games Retail
09.2021 - Current
- Abled to help customers to find what they want.
- Responded to questions and gave information to the customers.
- Shared product knowledge with customers.
- Provided recommendations to customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Planned future follow-up conversations with customers.
Retail Customer Service
Majid Al Futtaim Carrefour Hypermarket LLC
12.2020 - 08.2021
- Greeted and directed customers as they enter the store.
- Completed and processed paperwork for new and existing customers needing specialized assistance.
- Created and maintained detailed database to develop promotional sales.
- Listened to customer feedback and paseds it on to the store manager.
- Kept customers informed about the latest discounts and special offers. Manage product returns.
Admin Assistant
Majid Al Futtaim Carrefour E-commerce Department
05.2019 - 04.2020
- Operated tablets and scanners so that the proper
order is picked. - Processing returns and refunds as required in line with
company. - Handed customer complaints in a calm manor.
- Maintained a high level of health and safety standards.
- Ensured and recheck the quality and quantity of the
items before packing..
Education
High School Diploma -
St. Monica High School
Jinja, Uganda02.2017
Skills
- Verbal and Written Communication
- Customer Assistance
- Establish trusting relationship with customers
- Public Speaking
- Issue Resolution
- Brand Promotion
- Sales Expertise
- Team Oversight
Timeline
Retail Sales Associate
Geekay Games Retail
09.2021 - Current
Retail Customer Service
Majid Al Futtaim Carrefour Hypermarket LLC
12.2020 - 08.2021
Admin Assistant
Majid Al Futtaim Carrefour E-commerce Department
05.2019 - 04.2020
High School Diploma -
St. Monica High School
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