Rashid Sutar
Deira,uae
Summary
Accomplished professional with a robust skill set in strategic client engagement, analytical acumen, and market insightfulness. Demonstrates exceptional negotiation skills and proactive problem-solving abilities, ensuring effective communication and client-centric focus. Proven track record in cross-functional collaboration and innovative strategy development, supported by financial literacy expertise and relationship cultivation. Adept at time management excellence, technological proficiency, and ethical integrity. Committed to continuous learning, risk assessment capability, and resilience under pressure. Career goal: to leverage decision-making proficiency in a dynamic environment to drive results-driven success.
Overview
20
20
years of professional experience
2006
2006
years of post-secondary education
Work History
Senior accounts manager
Doo Prime
Dubai, UAE
11.2024 - Current
- Lead the development of annual budgets to maintain fiscal health of the company.
- Directed regular performance reviews, ensuring adherence to quality standards and benchmarks.
- Improved client relationships by overseeing account management activities.
- Facilitated staff training sessions, enhancing overall productivity levels.
- Enhanced business partnerships by maintaining open lines of communication with stakeholders.
- Analysed market trends, driving informed decision-making processes.
- Prepared monthly reports, account reconciliations and financial statements.
- Registered customer information on database to maintain accurate records.
- Handled customer concerns and complaints to resolve issues and build loyalty.
- Trained and mentored new account representatives to deliver outstanding service.
Relationship Manager
SSFX Investment consultant LLC
Dubai, UAE
03.2021 - 10.2024
- Client Acquisition and Retention: Develop and implement targeted strategies to attract new clients and introducing brokers (IBs)
- Cultivate and strengthen relationships with existing clients and IBs to ensure loyalty and satisfaction
- Conduct comprehensive market research to uncover new business opportunities and enhance market positioning
- Portfolio Management: Effectively manage and expand an existing portfolio of clients and IBs, ensuring exceptional service and support
- Address client needs promptly, fostering strong partnerships and driving retention
- Target Achievement: Consistently achieve designated monthly targets for client acquisition and revenue growth
- Monitor, analyze, and report on sales performance metrics and market trends to inform strategic decisions
- Marketing and Promotion: Collaborate with the marketing team to design and execute promotional materials and campaigns that enhance brand visibility
- Represent the organization at industry events, conferences, and webinars to network and promote products
- Compliance and Reporting: Ensure that all activities align with industry regulations and company policies, maintaining a high standard of compliance
- Prepare and submit regular reports detailing business development activities and performance outcomes
- Client Portfolio Management: Maintain a robust portfolio of clients and introducing brokers (IBs) to drive business success
- Sales Expertise: Demonstrate a proven track record of meeting and exceeding specific monthly sales targets
- Exhibit strong negotiation, communication, and presentation skills to effectively engage with clients
- Industry Knowledge: Possess a deep understanding of the Forex markets, staying informed on current trends and regulatory changes
- Technical Proficiency: Utilize CRM software and MS Office Suite proficiently for effective client management and reporting
- Familiarity with trading platforms and financial analysis tools to support client education and service
Area Sales Manager (Tractor Loans)
CNH Industrial Company
02.2017 - 02.2021
- Team Composition: Oversaw a team of six sales officers managing the Belgaum territory, supported by a network of 35 dealers within the district
- Job Responsibilities: Team Leadership and Sales Management: Directed and managed a six-member sales team dedicated to the Belgaum territory, ensuring effective performance and goal achievement
- Dealer Acquisition and Relationship Management: Conducted comprehensive dealer showroom surveys in Belgaum, focusing on dealer acquisition, negotiation, and ongoing relationship management with showroom executives
- Client Engagement and Advisory Services: Engaged with prospective clients and walk-in inquiries, providing tailored advisory services and recommending suitable loan schemes based on individual needs
- Marketing Team Coordination: Led and coordinated a subordinate marketing team in Belgaum, driving strategic initiatives and marketing efforts
- Progress Reporting and Communication: Regularly updated state head and higher management on team progress, dealer activities, and prevailing market conditions, ensuring transparency and alignment
- Travel Allowance Management: Systematically provided travel allowances for dealers on a monthly rotation to ensure consistent support
- Relationship Building with Dealers: Fostered strong relationships with all dealers, consistently fulfilling commitments within the agreed turnaround time (TAT)
- Collection Support for Delinquent Accounts: Managed accounts with early delinquency (ED) and non-performing assets (NPA), providing collection support and strategies
- Loan File Management: Oversaw the entire loan file process from initiation to disbursement, ensuring compliance and efficiency
- Client Communication for Delinquent Accounts: Proactively contacted clients with delinquent accounts to discuss repayment options and support
- Field Verification and Reporting: Conducted field verifications (FIs) to gather timely reports, adhering to defined TAT on a daily basis
Relationship Manager (Tractor Loans)
Axis Bank Ltd.
10.2014 - 02.2017
- Management of New Tractor Cases: Oversee the full spectrum of new tractor cases, ensuring comprehensive service and attention to customer needs
- Lead Generation and Deal Closure: Proactively source leads by engaging with customers to identify their requirements and successfully closing sales agreements
- Relationship Development: Cultivate strong relationships with dealers while simultaneously establishing direct connections with customers for enhanced collaboration
- Timely Reporting: Prepare and deliver daily, weekly, and monthly reports, including prompt daily SMS updates to the reporting officer
- Interdepartmental Collaboration: Foster collaborative relationships with other business executives within the branch and dealer sales teams to streamline operations
- Customer Engagement: Conduct tele-calls to existing high-value customers, expressing appreciation for their loyalty and encouraging them to share their positive experiences with AXIS BANK LTD
- Dealer Meetings Organization: Coordinate and facilitate monthly meetings with dealers to discuss strategies, performance, and market insights
- Cold Calling for Lead Generation: Initiate cold calls to current customers to uncover new business opportunities and enhance lead generation efforts
- Turnaround Time (TAT) Maintenance: Ensure adherence to TAT while nurturing positive relationships with dealers and their sales executives
- Collection Executive Liaison: Maintain strong rapport with collection executives to generate leads and foster a cooperative working environment
- Event Participation and Conduct: Actively participate in dealer events and organize outreach initiatives in rural areas to showcase products and financing schemes
- Timely Collection of PDD: Ensure prompt collection of post-dated cheques (PDD) to maintain cash flow and operational efficiency
- Non-Starter Collections Management: Take responsibility for the collection processes concerning non-starter accounts, ensuring timely resolution
- EDA and ID Resolution Development: Develop and manage strategies for the effective collection of Early Default Accounts (EDA) and Individual Default Resolutions (ID)
- Customer Tracing and Recovery: Conduct diligent tracing of skipped accounts and unresolved customer issues to facilitate recovery and improve service outcomes
Area Sales Manager (Tractor Loans)
SREI Finance Limited
02.2010 - 09.2014
- Team Oversight: Supervise a dynamic team of four sales officers, strategically managing operations across 35 dealers in the Belgaum district
- Job Responsibilities: Client Engagement and Advisory: Client Acquisition: Proactively engage with walk-in clients, providing expert advisory services to assess their needs and recommending tailored loan schemes
- Personalized Consultations: Facilitate in-depth personal discussions with clients to guide them toward informed credit decisions
- Reporting and Communication: Progress Updates: Regularly inform the state head and higher management about team performance, dealer activities, and market trends to ensure alignment and strategic decision-making
- Operational Efficiency: Dealer Support Coordination: Organize and provide timely Technical Assistance (TA) for dealers, ensuring systematic monthly rotations to enhance operational efficiency
- Commitment Fulfillment: Cultivate strong relationships with all dealers, ensuring commitments are met within defined Turnaround Times (TAT)
- Collections and Compliance: Collection Support Management: Provide dedicated support for Early Default (ED) and Non-Performing Asset (NPA) customers, facilitating effective collection processes
- Document Management: Oversee the documentation process from initial stages to final disbursement, ensuring accuracy and compliance
- Field Verification and Reporting: Field Investigation: Perform field verifications (FIs) to gather accurate reports within established TAT, enhancing the quality of service delivery
- Client Communication for Collections: Reach out to clients with delinquent accounts, fostering open communication to facilitate timely resolutions
Sales Associate (Commercial Vehicle /tractor Loans)
L&T Finance Ltd.
07.2005 - 01.2010
- Dealer Management and Acquisition: Dealer Survey and Acquisition: Conduct thorough dealer showroom surveys in Bijapur, leading initiatives for dealer acquisition, negotiation, and effective relationship management while overseeing dealer executives from various showrooms
- Client Relations and Advisory Services: Client Engagement: Actively acquire new clients by attending to walk-in inquiries, delivering personalized advisory services that address their financial needs and recommending appropriate loan schemes
- Team Leadership and Development: Team Management: Oversee and mentor a marketing team subordinate in Bijapur, fostering a collaborative environment to drive team performance and achieve sales objectives
- Reporting and Strategic Communication: Progress Reporting: Provide regular updates to the Area Manager and senior leadership regarding team performance, dealer activities, and prevailing market conditions, ensuring transparency and informed decision-making
- Operational Support for Dealers: Technical Assistance Coordination: Implement a systematic approach to provide Technical Assistance (TA) for dealers, ensuring consistent monthly rotations to enhance operational efficiency
- Relationship Building and Commitment Fulfillment: Dealer Relationship Management: Establish and maintain strong relationships with all dealers, ensuring commitments are met within defined Turnaround Times (TAT) for enhanced partnership effectiveness
- Collections Management: Collection Support for ED and NPA Customers: Proactively manage collections for Early Default (ED) and Non-Performing Asset (NPA) customers, providing tailored support to facilitate timely repayments
- Documentation and File Management: Comprehensive File Oversight: Supervise the documentation process from initiation to disbursement, ensuring accuracy and compliance throughout the workflow
- Communication and Field Verification: Client Communication for Collections: Initiate contact with clients holding delinquent accounts to discuss outstanding balances and establish repayment plans
- Field Investigation Procedures: Execute field verifications (FIs) to obtain timely reports within established TAT, contributing to the overall quality of service delivery
- Personalized Client Consultation: Individual Client Discussions: Conduct personal consultations with clients to facilitate informed credit decisions, ensuring clarity and understanding of loan terms and conditions
Education
Bachelor of Commerce -
Karnataka University
PUC - Commerce
SECAB PU College
Bijapur, Karnataka 01.2000 - 01.2001
SSLC - undefined
SECAB High School
Bijapur, KarnatakaSkills
- Strategic Client Engagement
- Analytical Acumen
- Market Insightfulness
- Exceptional Negotiation Skills
- Proactive Problem Solving
- Effective Communication
- Mastery
- Client-Centric Focus
- Cross-Functional Collaboration
- Adaptable Mindset
- Results-Driven Approach
- Financial Literacy Expertise
- Relationship Cultivation
- Innovative Strategy Development
- Time Management Excellence
- Technological Proficiency
- Ethical Integrity
- Feedback Implementation
- Emotional Intelligence
- Continuous Learning Commitment
- Risk Assessment Capability
- Resilience Under Pressure
- Decision-Making Proficiency
Languages
English
Hindi
Urdu
Kannada
Marathi
Custom
- Exploring distant lands
- Getting lost in a good book
- Capturing moments
- Feeling the music
- Every kind of sport
Personal Information
- Father's Name: Abdul Razak Sutar
- Date of birth: 01/16/80
- Nationality: Indian
- Visa status: Expired on 05/2026
Timeline
Senior accounts manager
Doo Prime
11.2024 - Current
Relationship Manager
SSFX Investment consultant LLC
03.2021 - 10.2024
Area Sales Manager (Tractor Loans)
CNH Industrial Company
02.2017 - 02.2021
Relationship Manager (Tractor Loans)
Axis Bank Ltd.
10.2014 - 02.2017
Area Sales Manager (Tractor Loans)
SREI Finance Limited
02.2010 - 09.2014
Sales Associate (Commercial Vehicle /tractor Loans)
L&T Finance Ltd.
07.2005 - 01.2010
PUC - Commerce
SECAB PU College
01.2000 - 01.2001
SSLC - undefined
SECAB High School
Bachelor of Commerce -
Karnataka University
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