RASHIDA BADRI
Business Development Executive
Dubai
Summary
Cheerful Client Relations Executive with background attracting new clients and retaining existing accounts. Built and nurtured relationships by pursuing opportunities, delivering information to key contacts and maintaining regular communication. Collaborated with internal teams for smooth service.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Client Relationship Executive
Rockford Computers LLC
Dubai
10.2018 - 04.2022
- Supported account team when qualifying, pursuing and closing opportunities.
- Created, monitored and pursued client business and financial plans.
- Documented accurate data on customer relationships to maintain strong ties and customer satisfaction.
- Generated leads and boosted brand through professional and personal networks.
- Developed relationships with executives to generate ideas and pursue opportunities.
- Reported field activity, interactions and results weekly.
- Developed proposals and collaborated with team preparing presentation materials.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Consulted with businesses to supply accurate product and service information.
Business Development Executive
Al Hutaib Computers & Network Solutions
Dubai
05.2017 - 05.2018
- Identify prospects from Raw Leads and generate Sales.
- Make calls to prospects and keep accurate and detailed records of calls made and results achieved. Update the details in CRM (Time Chart )
- Maintains database by entering, verifying, and backing up data. (CRM)
- Research and Contact prospective clients, qualify leads and arrange suitable appointments for the Sales Team and proactively follow up leads generated.
- Assist the Sales Team, focusing mostly on managing schedules & arranging demos.
- To follow up on all the cases and update the reporting manager on a day to day basis.
Area Business Travel Sales Coordinator
City Center Travels
Karachi
11.2015 - 04.2017
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
- Responded to clients' questions, issues and complaints and found appropriate solutions when needed.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Administrator
Faiz –e –Hakimi Trust
karachi
01.2014 - 10.2015
- Collected, validated and distributed information to employees.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Coordinated with human resources department to handle payroll and personnel databases.
- Oversaw successful planning and execution of staff meetings, parties and events.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Aided colleagues, managers and customers through regular communication and assistance.
Education
Bachelor of Science - Computer Science
Karachi University
Karachi 01.2010 - 12.2012
Skills
Point of sale operation
Cash Handling
Product and service sales
Good Telephone Etiquette
Problem-Solving
Planning and Coordination
Teamwork and Collaboration
Written Communication
Timeline
Client Relationship Executive
Rockford Computers LLC
10.2018 - 04.2022
Business Development Executive
Al Hutaib Computers & Network Solutions
05.2017 - 05.2018
Area Business Travel Sales Coordinator
City Center Travels
11.2015 - 04.2017
Administrator
Faiz –e –Hakimi Trust
01.2014 - 10.2015
Bachelor of Science - Computer Science
Karachi University
01.2010 - 12.2012