RASHIDAT ADEGBOLA
SHARJAH
Summary
High-achieving Senior Sales Associate successful at consistently meeting or exceeding sales targets. Personable and persuasive with exceptional sales prowess and effective communication skills. Assesses customer needs and delivers individualized recommendations to foster satisfaction. Ready to apply veritable years of experience to a challenging position with room for advancement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Sales Associate,
Naturalizer Brand, Apparel Group LLC.
02.2019 - Current
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Developed sales plans to increase market share, customer base and revenue.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Greeted customers and provided product advice to increase sales.
Customer Service Associate,
Aramex LLC,
09.2017 - 10.2018
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided training and support to new associates to help provide high-quality customer service.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
Customer Care Representative,
Amaecom Home Fashion
08.2010 - 05.2017
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Navigated multiple computer systems and applications to find information.
- Resolved concerns with products or services to help with retention and drive sales.
Sales Cashier/Teller Supervisor,
First Bank PLC,
06.2006 - 06.2010
- Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
- Promoted bank's products and services by consistently cross-selling to customers.
- Examined tellers' reports of daily transactions for accuracy.
- Researched and resolved customer issues on personal savings, checking, and line of credit accounts.
- Maintained friendly and professional customer interactions.
Education
Bachelor of Science - Business Management
Girne American University
University Drive, Girne, TRNC,via Mersin 10-Turkey12.2022
Skills
- Team Leadership
- Accurate Cash Handling
- Time Management
- Computer Literacy
- Brand Promotion
- POS System Expertise
- Team Work
- Store Merchandizing
- Store Opening And Closing
- Product Knowledge
Meeting People
Meeting different nationalities gives the opportunity to know more about diverse and culture also to handle objections at any stage.
Certification
- Teaching Assistant Training - Dec. 12, 2020 - Jan. 19, 2021
Languages
English
Bilingual or Proficient (C2)
Timeline
Senior Sales Associate,
Naturalizer Brand, Apparel Group LLC.
02.2019 - Current
Customer Service Associate,
Aramex LLC,
09.2017 - 10.2018
Customer Care Representative,
Amaecom Home Fashion
08.2010 - 05.2017
Sales Cashier/Teller Supervisor,
First Bank PLC,
06.2006 - 06.2010
Bachelor of Science - Business Management
Girne American University
- Teaching Assistant Training - Dec. 12, 2020 - Jan. 19, 2021
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