Rashid Azeem Khan
Dubai,Dubai
Summary
More than 18 years of Retail Banking experience with Proven leader in relationship building, client satisfaction and exceeding sales goals. Leveraging staff management skills and a focus on performance, I spearheaded initiatives that significantly enhanced service quality and operational efficiency, demonstrating a unique blend of strategic vision and practical execution.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sales Manager
Monocus Group LLC
08.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Relationship Manager
Abu Dhabi Islamic Bank
02.2021 - 06.2022
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Relationship Manager (Priority Banking)
Noor Bank
03.2015 - 12.2020
- Managed Portfolio of $85 Mln.
- Consistently achieved Revenue targets given by management.
- Covered Pakistan Markets to onboard offshore clients.
- Actively updated clients on Market Movements, investments opportunities and recommend appropriate financial solutions.
- Maintain and updated client profile in order to comply with central bank KYC and AML regulations.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Branch Manager
Faysal Bank
06.2008 - 01.2014
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Senior Relationship Manager+62+
Dubai Islamic Bank
07.2007 - 05.2008
Financial Consultant
ABN AMRO Bank
01.2003 - 03.2007
Education
Bachelor of Commerce - Accounting And Business Management
Karachi University
Karachi, Pakistan04.2003
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
Certification
CISI Level 3 Certified
Anti Money Laundering
Know your Customer
Oracle Certified Professional
Additional Information
Awards & Achievements
1-Best Offshore RM 2016 and 2018 ( Noor Bank )
2-Millennium Club Member ( Noor Bank )
3- Best Branch Manager 2013 ( Faysal Bank )
Timeline
Sales Manager
Monocus Group LLC
08.2022 - Current
Relationship Manager
Abu Dhabi Islamic Bank
02.2021 - 06.2022
Relationship Manager (Priority Banking)
Noor Bank
03.2015 - 12.2020
Branch Manager
Faysal Bank
06.2008 - 01.2014
Senior Relationship Manager+62+
Dubai Islamic Bank
07.2007 - 05.2008
Financial Consultant
ABN AMRO Bank
01.2003 - 03.2007
Bachelor of Commerce - Accounting And Business Management
Karachi University
Similar Profiles
Marc Joel ST LOUISMarc Joel ST LOUIS
Senior Mint Operator at MTB LLC. A Minting Company, Bullion International Group, MTB LLCSenior Mint Operator at MTB LLC. A Minting Company, Bullion International Group, MTB LLC
Joi Morgason OylerJoi Morgason Oyler
Licensed Realtor/ Lawn Care Business Owner at Premium Realty Group LLC / Lawns R Us LLCLicensed Realtor/ Lawn Care Business Owner at Premium Realty Group LLC / Lawns R Us LLC
Godfried Boa-AmponsemGodfried Boa-Amponsem
Property Services & Management at RLS Property services LLc/ Builder Group LLCProperty Services & Management at RLS Property services LLc/ Builder Group LLC