I am currently working as a Customer Service Executive at IndiGo Airlines, where I manage key airport operations such as passenger check-in, boarding, and customer queries. My role focuses on ensuring a smooth and hassle-free travel experience while maintaining high service standards and adhering to safety and airline protocols.
Currently working as a Customer Service Executive, handling daily passenger interactions and ensuring smooth check-in, boarding, and arrival processes. Responsible for addressing customer queries, resolving issues efficiently, and maintaining high service standards in a fast-paced airport environment. Skilled in managing passenger flow, coordinating with internal departments, and ensuring compliance with airline policies and safety procedures. Demonstrates strong communication, problem-solving, and customer relationship skills to enhance travel experience.
Worked in a dynamic hospitality environment delivering exceptional guest service in the F&B department. Responsibilities included welcoming and seating guests, taking orders, coordinating with kitchen staff, and ensuring smooth dining experiences. Maintained high service standards, handled guest queries efficiently, and contributed to the overall positive atmosphere of the resort’s restaurants and events. Gained valuable experience in customer service, teamwork, and hospitality operations.
As a Customer Service Executive at IndiGo Airlines, I handle passenger assistance, check-in and boarding operations, and ensure smooth travel experiences through strong communication, problem-solving, and operational coordination skills
Received 6E Claps appreciation for delivering exceptional customer service and ensuring seamless passenger experience under pressure.
Awarded a State-Level Gold Medal in a Dance Championship and have won over 20 trophies in various dance competitions, reflecting dedication, discipline, and performance excellence.