Rashmi Shrestha
Kathmandu,Nepal
Summary
Accomplished professional with expertise in multitasking and patient consultation, complemented by a strong background in customer service. Proficient in Microsoft Office, budget management, and business correspondence, driving operational efficiency through effective scheduling and travel planning. Maintains confidentiality and attention to detail while managing invoicing and facilitating meetings, ensuring smooth organizational processes. Demonstrated skills in prioritization, email management, and event planning enhance communication and contribute to overall success.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Optical consultant
Matrika Eye Center
Kathmandu, Nepal
06.2021 - 08.2025
- Kept accurate patient records which streamlined future appointments.
- Enhanced patient experience with friendly and professional service during appointments and follow-ups.
- Conducted daily maintenance tasks on optical equipment, promoting optimal functionality.
- Performed detailed eye examinations, ensuring accurate diagnosis of visual problems.
- Processed orders efficiently to ensure timely delivery of spectacles and contact lenses.
- Managed appointments system effectively, minimizing waiting times for customers.
- Improved customer satisfaction by providing high-quality optical consultations.
- Identified discrepancies in stocks through regular inventory management.
Education
High School Diploma - Ophthalmic Assistance
Tilganga Institute Of Ophthalmology
Kathmandu 03.2016 - 03.2019
Bachelor in Helath Care Management (BHCM) - Management
Central College Of Managemant
Kathmandu 04.2023 -
Skills
- Effective multitasking
- Patient consultation
- Customer Service
- Microsoft Office
- Budget management
- Business correspondence writing
- Spreadsheet creation
- Calendar scheduling
- Travel arrangements planning
- Data inputting
- Invoicing and billing experience
- Event planning
- Telephone etiquette
- Confidentiality maintenance
- Meeting facilitation
- Prioritisation expertise
- Email handling efficiency
- Stress resilience
- Critical evaluation
- Time efficiency
- Interpersonal communication
- Attention to Detail
- Resourcefulness
- Conflict Resolution
Languages
English
Advanced
Nepali
Proficient (C2)
Certification
Nepal Health Professional Council (NHPC)- Ophthalmic Assistance
Affiliations
- Reading, Swimming
Timeline
Bachelor in Helath Care Management (BHCM) - Management
Central College Of Managemant
04.2023 -
Optical consultant
Matrika Eye Center
06.2021 - 08.2025
High School Diploma - Ophthalmic Assistance
Tilganga Institute Of Ophthalmology
03.2016 - 03.2019
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