RASHMI NAVODHA WICKRAMASINGHE WICKRAMASINGHE MUDIYANSELAGE
DUBAI,Sharjah
Summary
Energetic with industry experience. Hits targets and engages customer to brand loyalty. Skilled in POS systems and visual merchandiding.
Overview
3
3
years of professional experience
1
1
Certification
Work history
TEAM MEMBER
Americana Kuwait Food Company (KFC) Dubai, UAE
Dubai
2022.12 - 2023.11
- Attended to customers with friendly and accurate service.
- Fried chicken, fish and potatoes to make different fast food dishes.
- Prepared and packaged orders with precise presentation skills.
- Cleaned food preparation areas, cooking surfaces and utensils throughout shifts.
- Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
- Flexibly took on various roles to support workflow.
- Prepared sandwiches and salads to recipe guidelines.
- Received incoming stock shipments, rotated current supplies and placed new items into correct storage locations.
- Greeted incoming customers, offered menu information and documented orders.
- Supported store goals by maximising sales opportunities and providing great quality service.
- Handled customer complaints using quick decision-making to resolve issues.
- Maintained clean and sanitary food preparation areas and equipment.
- Ran orders from kitchen to dining areas.
- Prepared food and beverages within target timeframes.
- Warmly greeted customers and proactively reduced wait times.
CREW MEMBER
Rode Goda Walawwa Resort
Sri Lanka
2020.10 - 2022.09
- Cleaned food preparation areas, cooking surfaces and utensils throughout shifts.
- Ran orders from kitchen to dining areas.
- Acted as team player by helping colleagues finish their tasks.
- Warmly greeted customers and proactively reduced wait times.
- Prepared tea, coffee and carbonated beverages for customers.
- Collaborated and offered support with extra tasks to meet team goals.
- Followed recipes to prepare different pizzas with correct topping amounts and arrangements.
Education
Diploma of Education - ICT
Royal International School, Sri Lanka
Skills
- Food Presentation
- Product Knowledge
- Food Quality Control
- Customer Complain Handling
- Complain Resolution
- Customer Serivice
- POS System Operation
- Multidisciplinary Team Work
- Cash Handling
- Data Entry
- Lightspeed POS
Languages
English
Proficient (C2)
Certification
MS OFFICE CERTIFICATE COURSE AND DIPLOMA
ENGLISH DIPLOMA
Timeline
TEAM MEMBER
Americana Kuwait Food Company (KFC) Dubai, UAE
2022.12 - 2023.11
CREW MEMBER
Rode Goda Walawwa Resort
2020.10 - 2022.09
Diploma of Education - ICT
Royal International School, Sri Lanka