Rashpal Kaur
Dubai
Summary
Dynamic and results-oriented Sales and Business Development Specialist with a proven track record of driving revenue growth, securing high-value client accounts, and delivering exceptional customer engagement. Experienced in end-to-end sales cycles, project management, and relationship building. Expertise in managing large-scale sales initiatives, negotiating contracts, and developing strategies that boost market share and profitability. Adept at understanding client needs, offering tailored solutions, and exceeding sales targets. Seeking a challenging sales leadership role to leverage m extensive experience in achieving and surpassing business objectives.
Overview
11
11
years of professional experience
Work History
Freelance Sales and Business Development Consultant
Self-Employed
01.2022 - Current
- Generated AED 500K in sales across GCC markets, leveraging strategic client targeting and value-added solutions
- Delivered comprehensive services, including project design, application approvals, production coordination, and post-sales support
- Negotiated and secured rebuild contracts post-events, driving repeat business and enhancing client satisfaction
- Provided active troubleshooting during project execution and events, ensuring seamless delivery of services
- Built and nurtured long-term client relationships, enhancing retention and loyalty
- Increased operational efficiency by coordinating with production teams and optimizing schedules to meet tight deadlines
- Streamlined sales processes by eliminating redundancy in re-entry of sales leads.
Business Development Manager
Concept Zone Exhibitions and Fixtures
09.2017 - 01.2022
- Achieved sales exceeding AED 4 million within 2.5 years by identifying and capitalizing on market opportunities
- Secured a client retention rate of over 70% through exceptional service delivery and relationship management
- Reduced procurement overheads by 14% and project costs by 15% through strategic vendor negotiations
- Led a team of four junior staff, mentoring them to meet and exceed sales targets
- Represented the company at key trade events, driving brand awareness and generating new leads
- Followed up on payments and maintained strong relationships with key accounts to ensure repeat business
Operations Manager
Gingerlining FZE
05.2016 - 12.2016
- Drove AED 200,000 in peak monthly sales by developing and implementing effective e-commerce and sales strategies
- Processed high volumes of orders (30-50 daily) while ensuring accuracy and timely delivery
- Enhanced brand visibility through online marketing campaigns and seasonal product collections
- Optimized operations, reducing inefficiencies and boosting productivity across the supply chain
Intern: Operations Assistant
Thomson Reuters
10.2014 - 12.2014
- Analyzed sales performance data and implemented strategies to maximize productivity
- Supported the Business Operations Team in developing performance measurement tools and cross-selling initiatives
- Sorted and organized files, spreadsheets, and reports.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Relationship Officer
National Bank of Ras Al Khaimah
12.2013 - 01.2014
- Engaged with clients to identify financial needs and provide tailored banking solutions
- Exceeded sales targets for financial products and services, contributing to branch revenue growth
- Facilitated meetings and discussions between clients, sales and delivery teams.
Education
Master of Business Administration - undefined
Murdoch University
01.2016
Bachelor of Business Administration - undefined
Heriot-Watt University
01.2012
Skills
- B2B sales
- Business development
- Revenue generation
- Sales targets
- Client relationship management
- Retention capabilities
- Strategic planning
- Market analysis
- Contract negotiation
- Key account management
- Presentation skills
- Communication skills
- Interpersonal skills
- CRM tools
- MS Office Suite
- Problem-solving
- Organizational abilities
Accomplishments
- Generated over AED 4 million in sales and maintained a 70% client retention rate.
- Increased profitability by reducing procurement costs by 14% and project costs by 15%.
- Delivered AED 500K in freelance sales within GCC markets through strategic account management.
- Consistently exceeded sales targets and secured high-value contracts across multiple roles.
- Streamlined operations, improving delivery timelines and client satisfaction rates.
Timeline
Freelance Sales and Business Development Consultant
Self-Employed
01.2022 - Current
Business Development Manager
Concept Zone Exhibitions and Fixtures
09.2017 - 01.2022
Operations Manager
Gingerlining FZE
05.2016 - 12.2016
Intern: Operations Assistant
Thomson Reuters
10.2014 - 12.2014
Relationship Officer
National Bank of Ras Al Khaimah
12.2013 - 01.2014
Master of Business Administration - undefined
Murdoch University
Bachelor of Business Administration - undefined
Heriot-Watt University
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