Hi, I’m
RATHISH KUMAR
Senior Supply Chain Management Professional
Dubai
Summary
Highly skilled in overseeing warehouse operations, optimizing inventory control, and ensuring seamless logistics processes.
- Dedicated and results-driven professional with over 13 years of extensive experience in warehouse management, logistics operations, and integrated management systems. Skilled in ensuring compliance with ISO standards and implementing efficient processes to maximize productivity and customer satisfaction. Proven track record of optimizing warehouse operations, handling diverse products, and achieving exceptional performance.
- Demonstrated expertise in implementing and maintaining efficient inventory management systems, adhering to industry best practices and safety standards. Strong leadership acumen, adept at motivating teams to achieve operational excellence. Committed to streamlining processes, improving efficiency, and delivering outstanding customer service.
Overview
16
years of professional experience
5
years of post-secondary education
Work History
Global Shipping & Logistics LLC, Dubai
Operations/Inventory Executive
2022.01 - Current (2 years & 9 months)
Job overview
- Plans daily activities and allocates resources as per the requirements.
- Verify and review inventory records and documenting, reconciling, and reporting any discrepancies to Management.
- Mobilizes manpower through outsource agency if required.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Receives products and unload truck on-time.
- Interviewed, recruited and trained new onboarding candidates.
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
- Compares packing lists and purchase orders and ensure the products in each delivery match the packing list.
- Ensures storing of goods as per FIFO system.
- Provides necessary training to all employees specifically with respect to food safety and UAE regulations.
- Ensures adherence to QHSE policies and procedures by all employees working in the warehouse.
- Does perpetual and periodic audit as per the company policy.
- Reconciles stock and reports variation to the management.
- Ensures all transactions are updated in Warehouse management system as per the policy.
- Ensures optimum utilization of resources specifically productivity of employees at warehouse.
- Ensures proper usages of all equipment to enhance life of the equipment.
Global Shipping & Logistics LLC, Dubai
Co-packing Supervisor
2020.01 - 2022.01 (2 years)
Job overview
- Supervise the day to day operations.
- Effectiveness of QHSE & Food safety policy implementation.
- Efficient supervision of shift operations, inventory control to ensure that the Operational, customer service process and procedures are at all times to meet the requirements of all clients and to maximize the profitability of GSL.
- To train staff to agreed standards.
- Supervise work of the staff and any hired labour (including time sheets).
- To contribute to the efforts of the management team by continuously reviewing processes for possible improvements/costs savings.
- To ensure that the Warehouse Management Systems are maintained in an accurate and timely manner.
- To resolve any co-packing operational problems.
- To maintain the health and safety within the Distribution Centre.
- To ensure all management communication/briefing occurs in an effective method.
- To provide management information
- Supervise and promote an efficient co-packing process.
- To maintain housekeeping.
- To make sure all paperwork and KPI are updated.
Global Shipping & Logistics LLC, Dubai
Warehouse Supervisor
2019.01 - 2020.01 (1 year)
Job overview
- Supervised warehouse operations by managing employees during shifts.
- Promoted diligence and culture of safety for drivers and warehouse operations.
- Revised and developed procedures to reduce risk and achieve compliance.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained high levels of accuracy in daily operations.
- Used warehouse management software to reconcile daily inventory.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Completed daily operations on time and maintained high standards of accuracy.
- Supervised shipping and handling operations.
Global Shipping & Logistics LLC, Dubai
Customer Service Representative
2010.11 - 2019.01 (8 years & 2 months)
Job overview
- Update & Monitor all Inbound Activities of the Customer and provide Key Performance Indicators monthly to the Customer and GSL management team.
- Update & Monitor all Outbound Activities of the Customer and provide Key Performance Indicators (KPI) on the agreed dates (daily, weekly, monthly etc) to the Customer and the GSL Logistics management team.
- Ensure all requests of the Customer are met accurately and within the time scale set.
- Ensure all information on Inbound and Outbound activity is coordinated throughout each department.
- Provide information on Service Standards to each department and ensure they are understood, developing key performance indicators where required.
- Create and maintain an Inbound Shipping Schedule to be updated as and when required and communicated to the Customer on a basis as determined by the Service Standard.
- Create and maintain KPI’s on Service Standards for Inbound Containers to GSL. All relevant dates to be logged and a monthly report to be published.
- Create and maintain KPI’s on Service Standards for Outbound Shipment Orders. All relevant dates to be logged and a monthly report published showing Service Standards Statistics.
- Create Advanced Shipping Notices (ASN’s) on WMS using Shipping Documents provided by the Customer. Ensuring that all information keyed into the system is correct.
- Update ASN’s on arrival of the containers to GSL with the Bin Locations, Movable Units and quantity received. On completion of update send a Stock Receipt Confirmation to the Customer, which will detail any shortages / excess or damage to the stock received.
- Create Shipment Orders as per the instructions of the Customer. Key in information relating to Products and price accurately. Liaise with the Customer and Administration to establish the Customs Paperwork required (Certificate of Origin, Export/Import Bills, Transfer of Ownership’s) and any other special documentation needed by the consignee.
- Coordinate dispatch of orders liaising with Operations, Shipping and Freight Forwarders (if required by the Principal). Ensure that the method of transportation is booked for the required dispatch dates and all cargo details are passed to the relevant people (Freight forwarders, Shipping and Operations).
- On dispatch of consignments mail a copy of GSL Invoice and a Stock Issue Confirmation to the Customer detailing all stock issued, Drivers Name and Truck Number.
- Provide to the Customer a Stock Report as determined by the Service Standard agreed.
- Resolution of Customer queries with regard to Shipping Information, Shipments dispatched, and Containers received. Investigating answers to general queries regarding the Logistics function.
- Arrange and participate in regular proactive meetings with the Customer to ensure all day to day activities are noted and met. Preparing an Action List from all meeting and publish to the GSL team.
- Offering assistance to team members ensuring section targets are met.
- Be able to multi-task and assist CS team in areas as and when required by the team leader.
Reliance BPO, Chennai
Customer Service Agent
2007.06 - 2010.02 (2 years & 8 months)
Education
KITCO , India
Post Graduate Diploma from Hotel Management
2001.04 - 2006.04 (5 years)
Kerala University
Bachelor of Commerce
Skills
Warehouse Managementundefined
Hobbies
Photography,Badminton,Fitness.
Timeline
Operations/Inventory Executive
Global Shipping & Logistics LLC
2022.01 - Current (2 years & 9 months)
Co-packing Supervisor
Global Shipping & Logistics LLC
2020.01 - 2022.01 (2 years)
Warehouse Supervisor
Global Shipping & Logistics LLC
2019.01 - 2020.01 (1 year)
Customer Service Representative
Global Shipping & Logistics LLC
2010.11 - 2019.01 (8 years & 2 months)
Customer Service Agent
Reliance BPO
2007.06 - 2010.02 (2 years & 8 months)
KITCO
Post Graduate Diploma from Hotel Management
2001.04 - 2006.04 (5 years)
Kerala University
Bachelor of Commerce
2004.04
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