Ratnakar Sahoo

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Increased sales through effective merchandising strategies and targeted promotions.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Improved customer satisfaction by resolving complaints and inquiries promptly.
• Analyzed sales data to identify trends and adjust inventory orders accordingly.
• Coordinated with vendors for timely inventory replenishment, ensuring product availability.

• Implemented systematic checks to improve precision in inventory.
• Received product shipments and organized in stockroom storage area.
• Enhanced store organization by implementing effective storage solutions and space utilization techniques.
• Ordered goods from various vendors to maintain store merchandise levels.

Presented business demos to potential clients.

Achieved increased software sales through targeted marketing efforts.

Developed strong client relationships through site visits.

Engaged in cold calling to generate leads.

Created data.

Created engaging PowerPoint presentations.

Optimized customer interactions through CRM.

• Increased customer satisfaction through timely follow-ups.
• Responded to customer needs by answering questions and providing detailed information about Product or Service.
• Boosted sales performance by identifying and targeting high-potential leads.
• Cultivated strong relationships, establishing trust and loyalty among clients.
• Connected with prospects through trade shows, cold calling and local-area networking.
• Participated in regional sales meetings, sharing insights with colleagues and fostering teamwork across departments.
• Researched target market and identified customers' unique needs to suggest suitable products.
• Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
• Reviewed customer feedback regularly, making adjustments to products or services as needed based on findings.
• Designed incentive programs for sales staff that motivated them to achieve their targets consistently.
• Developed strategic sales plans for achieving revenue growth and exceeding targets.
• Implemented systems and procedures to increase sales.
• Communicated product quality and market comparisons by creating sales presentations.