A goal-oriented manager proficient in identifying and capitalizing on emerging market trends and revenue opportunities, with a distinguished track record spanning multiple industries, exemplifying exceptional leadership abilities. Demonstrated success in
consistently increasing productivity by over 20%, enhancing customer satisfaction ratings by 15%, and driving revenue and sales growth by 25%. Committed to streamlining procedures, resulting in a 30% reduction in operational costs while optimizing employee talent for improved performance.
As a Engagement Lead my role is to drive operational excellence for a Fortune 500 client with a $100 Mil P&L across multiple sites in APAC & UK with over 1000 associates under my span. As a client partner I'm responsible for monitoring & ensuring committed cost-of-delivery to Cognizant leadership.
Consulting business helping companies accelerate revenue growth leveraging a sales on demand model while developing, implementing, and leading business strategies enabling organizations to tackle major inflection points, business challenges, milestones, bottlenecks or other predicaments.
Defined global strategy for an accounts including resigns that generated revenues to the tune of €96Mil from Inbound & Outbound business.
My roles entailed enhancing overall performance through technology upgrades, advanced employee training, and implementation of best practices in Enterprise Business, International Sales & Operations with organizations like Vodafone, Dell, GE, Cisco, Hutch, etc where I have set up the process & delivered to the expectations of the client & have successfully transitioned between these roles & responsibilities with a keen focus on management.
With over two decades of dynamic and diverse experience in the realms of Operations, Enterprise Business, International Sales, and Business Development, my professional journey has been nothing short of exhilarating. I've had the privilege of contributing my expertise to renowned organizations such as Vodafone, Dell International Services, Cisco, Hutchison and Cognizant, consistently exceeding client expectations and spearheading seamless process setups. My career has been marked by a perpetual quest for growth and transformation, as I seamlessly transitioned between various roles and responsibilities, always with a laser- focused approach to effective management. Notably, during the past decade, I ventured into the world of strategic networking, harnessing relationships with corporate titans and public leaders in the telecommunications sector while at Vodafone, headquartered in the vibrant heart of London. I had the privilege of overseeing the entire UK and EU market, engaging with world-class corporate and public leaders. My role was marked by pioneering the fusion of traditional telecommunications with cutting-edge Automation and Digital Transformation, pushing the envelope of innovation and industry evolution. Presently, my journey has brought me to Cognizant, where I serve as an Engagement Delivery Lead for a Fortune 500 client. The challenge and thrill of navigating this high-stakes landscape keep me at the forefront of industry excellence, and I'm excited to see where this journey takes me next.