RAVI JAISWAL

• Managing Citrix & Azure Infrastructure.
• Perform POC and manage Project delivery.
• Knowledge on Citrix Core infrastructure and services.
• Knowledge on Microsoft Azure core infrastructure and services.
• Knowledge on Microsoft AVD technology.
• PCI-DSS Compliance for Windows Infrastructure.
• Supported project planning team to promptly address hardware and software problems and network emergencies.
• Planned and designed projects and analyzed existing network systems and procedures to foster efficiency and effectiveness.
• Oversaw network performance, making changes to boost overall efficiency and power.

Achievement

• Successfully deployed a highly available citrix infrastructure for a Govt client.
• Helped client in cost reduction by suggesting and implementing thin client over fat client.
• Helped client in Bandwidth optimization which reduced cost to great extent.

• Managing Multiple clients and their IT infrastructure.
• Managing Data Center and Servers for clients.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Identified issues, analyzed information and provided solutions to problems.
• Improved operations through consistent hard work and dedication.
• Increased customer satisfaction by resolving issues.
• Participated in team-building activities to enhance working relationships.

Achievement

• Migrated XenApp 6.5 to XenDesktop 7.15 LTSR.
• Conducted due diligence for new project compresses of XenDesktop, XenServer, XenMobile for user 2000+ environment.

• Design, Implementation & Support Citrix, and other solutions.
• Troubleshooting issues related to Citrix.
• Carried out Disaster Recovery drills for the client.
• Follows IT operations governance process.
• Assist in resolution of issues and problems within an ITIL framework, and manage escalations and issues as required.
• Participated in complex infrastructure implementation, system upgrades and operational trouble shooting.
• Setting up knowledge base, libraries, and documentation.
• Documenting project installations by compiling, categorizing, and processing pertinent data records.
• Executes tasks and ensures that services provided perform as per agreed SLAs.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Resolved problems, improved operations and provided exceptional service.

Achievement

• Daman Insurance -The Project Requirement was to Migrate from Citrix XenApp 4.5 farm to XenApp 7.6 for 1600 users.
• ADNATCO -XenApp 6.5 & NetScaler deployment for remote site
• ADMCC - XenDesktop 7.x Stabilization project.
• ADIC - XenApp 6.5\NetScaler deployment project along with DR.
• ADIB Bank -· Involved in XenApp 4.5 Migration to XenApp\XenDesktop 7.6 LTSR for 2500 users. Involved is disaster recovery and worked of r2 consecutive days to bring up the environment.

• Assessments, Health Checks, Installation, Management, Administration and Upgrade.
• Perform various Citrix products like XenApp, Desktop, XenServer.
• Plan, present, design and architect current, interim and future storage technologies growth & upgrade cycles using cost effective methodologies working with multiple teams (Storage, DBA, servers, Networks, and Applications)
• Maintained current and in-depth understanding of business processes, needs and objectives.
• Identify weaknesses, restrictions, and security concerns imposed by existing IT infrastructure and suggest solutions to resolve the issues.
• Analyze user needs and provide guidance in the selection of hardware and software for end-user and corporate computing.

Achievement

• ICICI Bank - Involved in Planning\Upgrade\Migration of Citrix Infrastructure from Presentation server 4.5 to XenDesktop 7.0 as well as Implemented DR site.

• Responsible for managing entire PIDILITE infrastructure right from Data center, VMware, Citrix, windows, RDS webapp and support 500 plus users.
• Collaborated with team members to achieve target results.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Identified issues, analyzed information and provided solutions to problems.
• Proved successful working within tight deadlines and fast-paced atmosphere.

• Worked with stakeholders to determine implementation and integration of system-oriented projects.
• Delivered helpdesk service and support to customers.
• Assisted employees with resolving network problems at remote locations.
• Implemented security measures and software to maintain network integrity.

Achievement

• Performed successfully transition of Media-Saturn project project from IBM to capgemini, I was on-site in germany for this project and was SPOC for this project. we did a migration of 1500+ physical and virtual server.