RAVI TEJA PANDETI
Jebel Ali,UAE
Summary
Accomplished professional with expertise in freight and logistics, demonstrating strong leadership and time management skills. Proficient in MS Office Suite, including Word, Excel, PowerPoint, and Outlook, as well as advanced technical skills in Windows, Mac OS, SAP(SD), ETL, SQL OTM, Oracle, Orbits, HCM. Adept at fostering teamwork to drive successful project outcomes. Committed to leveraging technical and managerial skills to achieve organisational goals and enhance operational efficiency.
Overview
5
5
Languages
12
12
years of professional experience
Work history
Sr Operations Supervisor
Tristar Group
, Fujairah
2025.02 - Current
- Currently working as Sr operations supervisor in Tristar Group.
- Handling FOIZ Fott and Fujairah Port project with EMC and other customers EGA(Emirates Global Aluminium), SWML daily.
- Handling operations with 70 tippers and 5 excavators.
- Managing 180 employees under me and their duties, planning, rosters, payroll, grievances, attendance via HCM.
- Coordinating with customers daily and executing customer orders from schedule planning to completion.
- Preparing daily reports and submit updates to internal management and customers.
- Oversee monthly revenues and billing, then submitting customer invoices.
- Arrange day to day site requirements, including purchasing, preparing PR and GRN.
- Managing daily rotational cash activities and compile supporting reports.
- Preparing employee passes, including CID clearance and port pass issuance.
- Handling transactions through Tahseel toll and RAK ABER toll systems for daily operations.
- Maintaining manpower and asset master data and arrange renewals when due.
- Conducting tool box talks and sharing LFI and conducting safety meetings and daily walkthroughs.
Operations Supervisor
TRISTAR GROUP
Jebel Ali
2022.02 - 2025.02
- Worked as Operations Supervisor in Tristar Group.
- Handling with customers like Shell Market Middle East and Air Liquide, Air products end to end operations. Developed and deepened relationships with customers.
- Coordinating with customers arranging vehicle and planning deliveries as per customer requirement.
- Daily Operations like planning vehicles and drivers, Creating DV and closing DV, preparing all docs related shipment and executing.
- Preparing daily reports as per customer requirements and sending it to customer.
- Preparing monthly KPIs and submitting to customer and quarterly dashboard reviews with customers.
- Monitoring the vehicles and tracking the shipments using GPS system.
- Preparing duty roaster, working hours report and monthly operational allowance report for drivers.
- Handling port operation container deposit and collection. Creating tokens, port passes.
- Oversaw daily Road Freight Operations, including loading and unloading of deliveries, supervising work of 30 drivers.
- Motivated and trained employees to maximize team productivity.
- Monitored daily and weekly KPIs, implementing improvement strategies to maintain on-track status.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Enhanced operational efficiency and reduced labor expenses by developing and optimizing standard practices.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Reviewed and assessed operations performance, developing initiatives for continuous process improvement.
- Reduced costs and improved Operations performance by analyzing processes and customer feedback.
- Aided Senior leadership by recommending corrective actions and improvements to company operations.
- Minimized discrepancies by effectively training drivers on best practices, policies and procedures.
- Implemented corrective actions after collecting and analyzing customer and employee feedback.
- Analyzed operations data to identify process gaps and successfully implement change.
Logistics Operations Executive
ATS WORLD
Ras Al Khaima
2017.05 - 2021.11
- I have worked 3yrs 6 months as Logistics Operations Executive.
- Handled customers DHL, CEVA, DANZAS, IKEA, TNT, FEDEX, KUEHNE NAGEL, GAC, SKM local and GCC cross border shipment operations.
- Coordinating with customers, arranging trucks planning deliveries.
- Opening job card in SAP and closing job cards, Preparing TCN.
- Sending daily reports based on follow-up and any held up issues such as border clearance/breakdown/replacement/documents.
- Local shipment deliveries and all GCC countries cross border shipments and border clearance.
- Tracking vehicles and shipments using GPS systems.
- Preparing monthly KPI reports for all customers.
Senior Service Associate
CONCENTRIX SERVICES
Bangalore
2014.07 - 2017.07
- I have 3 years work experience as Senior service associate to provide customer satisfaction to end users.
- Worked as third-party vendor with APPLE client.
- Review and provide good quality service to customer and resolving customers problem using SAP GSX GCRM tools.
- Resolve issues using SAP SD (sales & distribution) module.
- Handle and manage all clients claims and disputes from customers, create repots and highlighting for management reviews.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Adhered strictly to policies and procedures for continued company compliance.
- To ascertain that established productivity and performance benchmarks are met and even exceeded.
Education
Bachelor of Technology - Computer Science Emgeneering
JNTU University
Andra PradeshSkills
- MS OFFICE, WORD, EXCEL, POWERPOINT OUTLOOK
- WINDOWS, MAC OS, SAP(SD), ETL, SQL OTM, ORACLE, ORBITS, HCM, SAP(SD)
- LEADERSHIP, TIME MANAGEMENT, FREIGHT AND LOGISTICS EXPERTISE, TEAMWORK
- Problem-solving
- Team building
- Calm under pressure
LANGUAGES
ENGLISH
HINDI
TAMIL
TELUGU
KANNADA
COURSE
WINDOWS 7, WINDOWS 8 & VISUAL STUDIO MICROSOFT MAR 2012 - MAY 2012
HOBBIES
TRAVELLING, SPORTS
Timeline
Sr Operations Supervisor
Tristar Group
2025.02 - Current
Operations Supervisor
TRISTAR GROUP
2022.02 - 2025.02
Logistics Operations Executive
ATS WORLD
2017.05 - 2021.11
Senior Service Associate
CONCENTRIX SERVICES
2014.07 - 2017.07
Bachelor of Technology - Computer Science Emgeneering
JNTU University