Ravikumar Babu
Abu Dhabi
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Overview
14
14
years of professional experience
Work History
Head of Information Technology
NMC Royal Hospital MBZ and Clinics (NMC Group)
2022.01 - Current
- Managing IT operations for a Hospital and seven Medical Centers including Infrastructure and application
- Develop the Project plan for the Group
- Manage and Drive the project until 100% utilization of the solution for the Group
- Own the Change Management
- Clinical Process mapping and signoff by management
- Vendor Evolution and Product Selection
- Perform UAT and get the Signoff from Power Users
- Assure 100% users are well trained and competent to use the system
- Preparation of Training Manuals
- Handle business-critical IT tasks.
IT System Administrator
Bareen International Hospital and Clinics (NMC Group)
2019.01 - 2021.01
- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, hardware and network
- Responsible for Providing end user training at all levels on HIS modules that are used by different health care providers like doctors, Nurses, technicians to record all the patient related healthcare activities
- Track and maintain hardware and software inventory.
IT System Administrator
Burjeel Hospital and Medical Centers
2014.08 - 2019.05
- Developed project plans and successfully implemented HIS across a hospital and 3 Clinics in Middle East
- Provide key support to users of HIS solutions during high-pressure go-live implementations
- Provided services for EMR application
- Provided training and support the physician on the floor
- Efficiency support clinician to navigate through their clinical workflow, CPOE, diagnostic and raise E- Prescription etc
- Worked with various vendors of other sub systems getting integrated in issue resolution ex- LIS, PACS, SMS and Queue management system
- Server disaster recovery at any critical time
- Telephone IP PABX installation and configuration & call routing Network switch, Wireless access points installation and configuration
- Basics Firewall installation and configuration
- IT vendor's management
- Managing CCTV.
IT Administrator
ePeople Bespoke Consulting Pvt. Limited
2013.12 - 2014.05
- Creating and managing of user accounts and Groups and Group policies
- Backup and Restore the Active Directory
- Deploy and manage software by using GPOs
- Backup and restore of DHCP configuration
- Monitoring and troubleshooting 500 Desktops, Servers and Laptops
- Administrating FTP sites and providing rights to users
- Administration of Windows 2003 based LAN/WAN
- Installing, Configuring and Troubleshooting Windows 2003 & 2008.
IT Network Engineer
Venkateshwara Hatcheries Pvt. Limited (Venkys)
2012.01 - 2013.12
- Managing Active Directory Users and Groups
- Responsible for asset management of employee desktop/mobile/home systems/ customer development systems, and event systems
- Establishes and maintains network performance
- Builds net configurations and connections
- Troubleshoots network problems
- IP address auditing
- Establishes networking environment by designing system configuration and directing system installation
- Defines, documents, and enforces system standards.
IT Support Engineer
Gaark Micro Device
2010.05 - 2011.11
- Installing and configuring operating system
- Providing technical support on windows and Trouble shooting
- Installing new Application & OS Patches to ensure OS & Applications are Current
- Installation of OS & utilities based on the customer requirements
- Computer networking and cable crimping
- Linux, Ubuntu installation and basics.
Education
Master of computer Science -
Government Arts College
Udumalpet, India12.2010
Skills
- Information Security
- Enterprise Architecture
- IT Risk Management
- Data Analytics
- Disaster Recovery
- Application Management
- Vendor Management
- IT Budgeting
- IT Infrastructure Management
- Project Management
- IT Service Management
- System Integration
- Technical Leadership
- Information Confidentiality
- Team Collaboration
- Application Support
- Team Development
- Technical Troubleshooting
- Business Analysis
- Cybersecurity Best Practices
- User Support
- Network Administration
- Project Coordination
- End Point Configurations
- Budget Control
- Project Planning
Websites
Accomplishments
- Successfully Implemented HIS, PACS, LIS and Queue Management system several Hospital and clinics across Middle East
Languages
English
Tamil
Malayalam
Kannada
Telugu
Technical Experience Summary
Well experienced in Healthcare Application, Insta HIS (Practo), NMC INSTA HIS, Cortex, Healthcare Clinical Systems, Healthcare Billing system, Healthcare Insurance Management system, Pharmacy Management system, Back-office systems, Radiology Information system, Laboratory Information system, Queue Management system, Healthcare & IT Infrastructure
Hobbies and Interests
- Travelling
- Playing Cricket
- Photography
References
Will be furnished upon Request.
Timeline
Head of Information Technology
NMC Royal Hospital MBZ and Clinics (NMC Group)
2022.01 - Current
IT System Administrator
Bareen International Hospital and Clinics (NMC Group)
2019.01 - 2021.01
IT System Administrator
Burjeel Hospital and Medical Centers
2014.08 - 2019.05
IT Administrator
ePeople Bespoke Consulting Pvt. Limited
2013.12 - 2014.05
IT Network Engineer
Venkateshwara Hatcheries Pvt. Limited (Venkys)
2012.01 - 2013.12
IT Support Engineer
Gaark Micro Device
2010.05 - 2011.11
Master of computer Science -
Government Arts College
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