RAVINA SHINDE
DUBAI,UAE
Summary
Accomplished professional with extensive expertise in email marketing, social media marketing, and content creation. Demonstrates strong leadership and creativity in sales techniques, with proven proficiency in cross-selling and up-selling. Adept at brand promotion, customer engagement, and market research. Experienced in telesales, database management, budget management, and event planning. Committed to enhancing brand awareness and delivering exceptional customer service while maintaining cultural awareness.
Offering strong communication and organisational skills, combined with keen understanding of customer needs and marketing strategies. Knowledgeable about supporting sales teams and managing marketing campaigns. Ready to use and develop skills in relationship building, data analysis, and creative problem-solving in Multi task role.
Overview
7
7
years of professional experience
Work History
Sales and marketing assistant
HOLIDAY ISLAND
03.2024 - 04.2025
- Tracked consumer behavior and adjusted strategies accordingly.
- Maintained a comprehensive database of potential leads for future business opportunities.
- Implemented social media strategies, thus increasing online engagement.
- Coordinated with the sales team to reach set targets.
- Supported sales teams by creating compelling pitch decks that resulted in increased conversion rates.
- Handled inbound calls professionally, resolving customer queries efficiently.
- Managed CRM system effectively, ensuring up-to-date client information.
- Created compelling product descriptions, improving online presence.
Sales coordinator
freelancer
Abu Dhabi
07.2023 - 02.2024
- Managed the preparation of sales reports to ensure up-to-date information availability.
- Achieved decreased order processing time with proficient use of CRM tools.
- Liaised regularly with logistics department to ensure timely deliveries.
- Coordinated with marketing team, ensuring successful product launches.
- Prepared sales presentations, impressing key clients and stakeholders.
- Carried out day-to-day duties accurately and efficiently.
- Completed customer orders with speed and accuracy.
Sales agent
city bank uae
Abu Dhabi
08.2022 - 01.2024
- Navigated challenging negotiations successfully whilst maintaining strong relationships with clients.
- Liaised effectively between customers and internal departments to facilitate smooth transactions.
- Performed regular follow-ups with prospective customers, leading to increased conversion rates.
- Provided after-sales support as required, enhancing overall customer experience.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Identified potential clients through networking to increase sales opportunities.
- Ensured adherence to industry regulations during all transactions for legal compliance.
- Customised sales strategies to meet individual client needs, resulting in improved customer satisfaction.
Sales coordinator
gulf royal tours and travel
Abu Dhabi
01.2018 - 03.2022
- Generated monthly sales forecasts which helped in inventory management.
- Maintained comprehensive database of customer contact details, easing communication processes.
- Enhanced customer satisfaction by managing sales enquiries effectively.
- Managed the preparation of sales reports to ensure up-to-date information availability.
- Handled inbound queries by phone, email and in person.
Education
High School Diploma - COMM
TARARANI HIGHT SCHOOL
INDIA ,KOLHAPURSkills
- Email marketing expertise
- Creativity in sales techniques
- Cross-Selling proficiency
- Demonstrative leadership
- Telesales experience
- Brand awareness understanding
- Up-Selling expertise
- Social media marketing
- Database management
- Budget management
- Brand Promotion
- Market research
- Customer engagement
- Content creation
- Event planning
- Customer Service
- Cultural awareness
Languages
English
Fluent
Hindi
Fluent
Marathi
Fluent
Affiliations
- DANCING ,READING ,
Timeline
Sales and marketing assistant
HOLIDAY ISLAND
03.2024 - 04.2025
Sales coordinator
freelancer
07.2023 - 02.2024
Sales agent
city bank uae
08.2022 - 01.2024
Sales coordinator
gulf royal tours and travel
01.2018 - 03.2022
High School Diploma - COMM
TARARANI HIGHT SCHOOL
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