Summary
Overview
Work History
Education
Skills
Timeline
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Ravi Raman Adhikari

Abu Dhabi

Summary

Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions.

Overview

11
11
years of professional experience

Work History

Retail Supervisor

ADCOOPS
04.2020 - Current
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Boosted store sales through effective merchandising, product placement, and promotional displays.
  • Managed inventory levels for optimal stock availability and minimized overstock situations.
  • Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
  • Streamlined operations by implementing efficient processes and time-saving strategies in daily tasks.
  • Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
  • Collaborated with management to develop sales goals and strategies that aligned with company objectives.
  • Evaluated employee performance regularly to provide constructive feedback for continuous improvement.
  • Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
  • Implemented visual merchandising guidelines consistently for an appealing store layout that attracted customers'' attention.
  • Coordinated special events such as promotions or sales to drive foot traffic into the store leading to higher conversion rates.
  • Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Trained and oriented associates to maximize team performance.
  • Followed HACCP safety guidelines for correctly receiving and distributing foods.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.

Team Lead Merchandiser

Spar International
09.2017 - 03.2020
  • Enhanced team productivity by implementing efficient merchandising strategies and processes.
  • Boosted sales performance through effective product placement and visual displays.
  • Managed inventory levels to optimize stock availability for customer satisfaction.
  • Streamlined workflow by organizing and delegating tasks among team members.
  • Improved in-store visibility of products by designing attractive promotional materials and signage.
  • Evaluated team member performance and provided constructive feedback for continuous improvement.
  • Coordinated with vendors to ensure timely delivery of merchandise, maintaining optimal stock levels.
  • Monitored competitor strategies to stay ahead in market trends, adjusting merchandising plans accordingly.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Generated weekly, monthly and quarterly sales reports to highlight milestones and activities.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Sales Associate

Al Safeer Group Of Companies
01.2015 - 08.2017
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.

Store Receiver

Bhatbhateni Supermarket
06.2013 - 04.2015
  • Improved store efficiency by receiving, processing, and organizing incoming shipments promptly.
  • Streamlined inventory management through accurate record-keeping and timely communication with suppliers.
  • Enhanced overall customer satisfaction by ensuring products were readily available and restocked as needed.
  • Reduced product loss by implementing proper storage techniques for perishable items and maintaining a clean work environment.
  • Maintained strong supplier relationships through consistent communication, feedback, and prompt issue resolution.
  • Promoted workplace safety by adhering to company protocols and guidelines during all receiving processes.
  • Collaborated with store management to develop strategies for optimizing stock levels and reducing excess inventory.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.

Education

MBA - Marketing

Jaipur National University
Abu Dhabi, United Arab Emirates
12.2019

BBA - Marketing

Jaipur National University
Abu Dhabi, United Arab Emirates
08.2017

High School Diploma -

Manamohan Memorial College
Kathmandu, Nepal
03.2012

Skills

  • Employee Motivation
  • Task Delegation
  • Store Organization
  • Sales Strategy Development
  • Customer Service Management
  • Store Operations
  • Sales Development
  • Inventory Control
  • Store Maintenance
  • Staff Training and Development
  • Visual merchandising
  • Customer service excellence
  • Team leadership
  • Multitasking capabilities
  • Organizational skills
  • Problem-solving abilities
  • Time management
  • Computer Proficiency
  • Relationship Building

Timeline

Retail Supervisor

ADCOOPS
04.2020 - Current

Team Lead Merchandiser

Spar International
09.2017 - 03.2020

Sales Associate

Al Safeer Group Of Companies
01.2015 - 08.2017

Store Receiver

Bhatbhateni Supermarket
06.2013 - 04.2015

MBA - Marketing

Jaipur National University

BBA - Marketing

Jaipur National University

High School Diploma -

Manamohan Memorial College

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Ravi Raman Adhikari