Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Awards Activities
Timeline
Hi, I’m

RAVIRAUSHAN KUMAR

Hotelier
Patna,Bihar
RAVIRAUSHAN KUMAR

Summary

Highly motivated and enthusiastic hospitality fresher with a strong passion for customer service and guest satisfaction. Adept in front office operations, guest relations, reservation systems (opera), and handling customer inquiries with professionalism and care. Known for strong communication skills, a positive attitude, and the ability to thrive in fast-paced environments. Committed to delivering exceptional service and contributing to guest satisfaction and team success in the hospitality industry.

Overview

1
year of professional experience
1
Certification

Work History

Shangri-La Barr Al Jissah Resort & Spa

Bar Attendant
09.2024 - 06.2025

Job overview

  • Worked as a Bar Attendant in beverage services at Piano Lounge & Bar.
  • Recognized for providing outstanding service and consistently receiving excellent feedback from guests.
  • Contribute to a positive and collaborative work environment, ensuring the seamless running of daily operations.

Radission RED Chandigarh
Mohali, Punjab

06.2024 - 09.2024

Job overview

  • Assisted with guest reception, check-in/out, and other front office operations like cash handling, C-form checkout, enrollment.
  • Working in the front office is dynamic, guest-focused, professional, fast-paced, rewarding, interactive.
  • Developed expertise in customer service, and guest relations.

Education

Chitkara University

Bachelor of Science from Hospitality Administration
01.2026

University Overview

  • Prestigious, Industry-focused, International exposure, Placement support.
  • Relevant Subjects: Front Office, Food and Beverage, Housekeeping, Food Production.

Partliputra University

Senior Secondary from Physics, Chemistry, Mathematics & English, Hindi
05.2021

Skills

  • Reservation System (Opera)
  • Interpersonal Skills
  • Professionalism
  • Technical Skills
  • Sells and Upselling Skills
  • Customer Service Excellence
  • Conflict Resolution
  • Team Collaboration

Certification

  • Chaîne des Rôtisseurs DINER AMICAL
  • Shangri-La Food Safety Management System
  • Food and Beverage Server 'Vibrant Gujarat Global Summit 2024' at The Leela Gandhinagar, Gujarat

Languages

English
Advanced (C1)
Hindi
Advanced (C1)

Awards Activities

  • Budding Chef of the Year (2023)
  • University Event Coordinator as a Server (2024)

Timeline

Bar Attendant

Shangri-La Barr Al Jissah Resort & Spa
09.2024 - 06.2025

Radission RED Chandigarh
06.2024 - 09.2024

Chitkara University

Bachelor of Science from Hospitality Administration

Partliputra University

Senior Secondary from Physics, Chemistry, Mathematics & English, Hindi
RAVIRAUSHAN KUMARHotelier