Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Rawan Hamdan

Rawan Hamdan

COMPUTER ENGINEERING
Dubai, United Arab Emirates,UAE

Summary

Tech-savvy Web Developer contributes specialty in search engine optimization, marketing, social media management and audio/video integration to launch custom-tailored code for website presence. Detailed understanding of complex, up-to-date programming languages and considerations. Innovative approach to actualizing organizational marketing plans. Resourceful navigation of intricate factors governing web planning, security, SEO and launch. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Client Operations Associate

CERTACURE
Amman, Jordan
10.2020 - 03.2022
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Improved operations through consistent hard work and dedication.
  • Exceeded goals through effective task prioritization and great work ethic.
  • In company specialized in Health Information System responsible for more than 10 hospitals in Jordan.
  • Have experience in Microsoft Report Builder, SAP System, ERP, IIS, Log files, SQL Server, SPs.
  • National ICT up-skilling program, AL-Hussein Technical University.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Prepared variety of different written communications, reports and documents.

Web Developer

SPECIALIZED TECHNICAL SERVICES
Amman, Jordan
06.2020 - 08.2020
  • 3 months Trained as PHP backend web developer in web development team, trained on developing backend side and understanding the frontend side at the same time on E-Commerce Websites.
  • Converted graphic designs to usable web images using Adobe Photo Shop.
  • Implemented website maintenance, content management, updates and security resource tutorials to assist end-user training.
  • Collaborated with marketing, representing web team to establish project goals, projections and milestones.
  • Pulled from PHP, SQL, JavaScript and other back-end library knowledge to bolster programming resources.
  • Conducted functional testing over course of web development lifecycle.

Education

Bachelor of Science - Computer Engineering

University of Jordan
Amman, Jordan

Skills

    Troubleshooting Technical Issues

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Timeline

Client Operations Associate

CERTACURE
10.2020 - 03.2022

Web Developer

SPECIALIZED TECHNICAL SERVICES
06.2020 - 08.2020

Bachelor of Science - Computer Engineering

University of Jordan

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Rawan HamdanCOMPUTER ENGINEERING