- Successfully contribute in developing long term business strategic plans using strategic tools such as SWOT analysis and PESTLE analysis in order to ensure organizational growth and long-term success
- Develop and examine annual operational plan to ensure the execution and achievement of the strategic initiatives and objectives
- Identify the key performance indicators to track the progress against strategic initiatives along with operational objectives
- Establish Balance Scorecard strategic framework to measure the strategic objectives achievement through defined key performance indicators
- Implement platform for measuring and tracking client’s feedback and satisfaction
- Participate in developing award submission files
The awards participated in are the following:
- International Chambers of Commerce Competition2023
- Sharjah Government Communication Award2022
- Hamdan Bin Rashid Al Maktoum Award for Distinguished Academic Performance2021
-12th World Chambers Congress & World Chambers Competition2021
- Arabia Corporate Social Responsibility Awards2020
- Dubai Quality Award2020
- Establish the required documents for the following ISO Management System Standards: Quality Management System ISO9001:2015, Environmental Management System ISO14001:2015, Occupational Health and Safety ISO45001:2018, and Business Continuity Management System ISO22301:2019
- Execute internal audits and assessments for the requirements of the following ISO Management System Standards: Quality Management System ISO9001:2015, Environmental Management System ISO14001:2015, Occupational Health and Safety ISO45001:2018, and Business Continuity Management System ISO22301:2019
- Document audit findings, prepare reports, and recommend corrective actions to address areas of non-compliance and improvement to mitigate risks and enhance operational processes
- Monitor the implementation of corrective actions to ensure that deficiencies are rectified in a timely manner
- Translate the departments’ procedures, forms, and documents from Arabic to English or vice versa